Job Details

Field-Sales-Rep--Fitchburg-MA/Worcester-MA

Company name
United Natural Foods, Inc.

Location
Worcester, MA

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POSITION PURPOSE:  
Responsible for unpacking and displaying store merchandise. Unpacks delivered goods, arranges, organizes, and displays merchandise. Processes returns and special orders. Ensures that all related documentation is accurate and complete. Serves customers in a professional, courteous, and timely manner. Provides assistance to area merchandising personnel and ensures that management is well informed of area activities.  This position will service Supermarket stores in the areas of Fitchburg and Worcester, MA.
 
EEO/VETERANS/DISABLED

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

Responsible for effectively and displaying store merchandise.
Develop a routine to assure prompt arrival at customer location after truck delivery.
Travel from account to account, stocking and rotating delivered items.
Return misplaced items to correct locations. Ensures the neat and orderly appearance of sales displays.
Assist in hanging shelf tags and promotional POS/POP materials and resets.
Assist with promotional presentations and sales programs as assigned.
Work to prevent damage and theft of merchandise, and preserves materials in saleable condition.
Responsible for maintaining effective business relations with customers.
Record requests for merchandise, orders products, and notifies customers promptly.
Process merchandise returns and issue credits according to company policy.
Accurately complete required reports.
Perform duties in accordance with Hazard Analysis Critical Control Points (HACCP) and Safe Quality Food (SQF) policies and procedures, as appropriate for location
Follow through on requests for services or products while keeping customers well informed of order status.
Responsible for other duties as assigned.
Assist area merchandising personnel as needed.
Keep management informed of area activities and of any significant concerns.
Attend meetings as required.
Provides backup for other merchandisers when needed.

Job Requirements

QUALIFICATIONS:
Education/Certification:

High school graduate or equivalent related experience
Valid driver's license necessary
Auto insurance levels that meet UNFI requirements 

Experience:

Prior customer service experience in a retail setting
Minimum one year of related experience
System Implementation preferred 

Knowledge:

Knowledge of MSI unit 

Skills/Abilities:

Excellent customer service skills
Good communication abilities
Organization skills and attention to detail
Basic math abilities
Ability to work independently 

Physical Abilities:

Ability to get in and out of car multiple times per day and able to spend up to 30% of the day in the car traveling to and from accounts safely in city, rural and expressway conditions
Ability to set up displays, fixtures, shelving and products
Able to tolerate exposure to store and warehouse conditions including wide variances in temperature, dust and dirt
Ability to lift up to 40 lbs.

Company info

United Natural Foods, Inc.
Website : https://www.unfi.com

Company Profile
America's Premier Certified Organic Distributor® UNFI is the leading independent national distributor of natural, organic and specialty foods and related products including nutritional supplements, personal care items and organic produce, in the United States. In addition to excellent distribution services, we provide a range of innovative, value-added services for our customers and suppliers, to foster mutual success and growth. Our services include marketing and promotional tools, merchandising, category management and store support services. At the core of UNFI's distribution operation are five main units: UNFI Eastern Region, UNFI Western Region, UNFI Canada, Albert's Organics and Select Nutrition. In addition, our non-distribution divisions include Blue Marble Brands, Earth Origins Market and Woodstock Farms Manufacturing.

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