Job Details


Company name
United Parcel Service of America Inc

Atlanta, GA

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Are you a current junior or senior, or recent graduate within the last 24 months, majoring inInformation Technology, Business Administration, or a related field? If so, we want to hear from you! UPS Global Business Services (GBS) is looking for a dynamic intern who is eager to obtain real-world, hands-on business experience.

TheGBS OTC In-Transit and Delivery team is responsible for supporting UPS's Customer Contact Centers through process management and technology development requests. The OTC In-Transit and Delivery intern will capture analytical and functional information to identify areas for improvement and development, and expedite customer inquiry resolutionwhile containing cost.

Responsibilities and Duties

Creates system automation and integration recommendations and requirements

Builds metrics, reporting, and tools to facilitate the strategy

Develops statistical information to support recommended requirements

Knowledge and Skills

Strong MicrosoftAccess, SQL and Data Modeling skills

Excellent written and verbal communication skills

Detail oriented with ability to work autonomously

Ability to think critically and logically

Effective time management skills with the ability to prioritize tasks

Ability to deliver results and meet deadlines

Excellent project management skills

Professional appearance and image

UPS is an equal opportunity employer - race/color/religion/sex/national origin/veteran/disability/sexual orientation/gender identity


Company info

United Parcel Service of America Inc
Website :

Company Profile
Founded in 1907 as a messenger company in the United States, UPS has grown into a multi-billion-dollar corporation by clearly focusing on the goal of enabling commerce around the globe. Today, UPS is a global company with one of the most recognized and admired brands in the world. We have become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. Every day, we manage the flow of goods, funds, and information in more than 200 countries and territories worldwide.

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