Job Details

HIM Clerk/Health Data Coordinator entry level - Military veterans preferred

Company name
Humana Inc.

Plant City, FL

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Role: HIM Clerk/Health Data CoordinatorAssignment: ContinucareLocation: Plant City, FL Humana\u2019s dream is to help our members and our own associates achieve lifelong well-being. Use your clinical experience to work with patients and providers in a nontraditional environment where your knowledge will make a difference. Our associates know their work is vitally important; we strive to ensure we provide perfect service with one-on-one member interactions as a coach, personal nurse, or clinical advisor. Humana\u2019s Perfect Service\u00ae means getting the basics done right, delivering value and quality, providing guidance on needs, and being engaged with our members. We want to help our members make the right choices to live life fully. We begin that process by connecting our members with an associate who cares. Assignment Capsule
Excellent customer service skills

Make outbound calls to providers to verify clinical information

Communicate effectively and have excellent organization skills.

Ability to look up patient information in internal computer system.

Ability to use fax and copier.

Ability to respect and maintain patient confidentiality at all times.

Must be able to take directions from supervisors effectively.

Ability to develop a strong relationship with medical staff, peers, managers, patients and employees.
This role is considered patient facing and is part of Humana\u2019s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB

If selected for this role, you will be required to complete and pass AHCA Level 2 background check

Role Essentials:
High School Diploma or GED
Proficiency in Microsoft Office applications Outlook and Word
Excellent communication skills- telephonic, verbal and written
Working knowledge of computers, or a demonstrated technical aptitude and ability to quickly learn new systems
1 year minimum of Customer service experience
This role is considered patient facing and is part of Humana\u2019s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB
If selected for this role, you will be required to complete and pass AHCA Level 2 background check
Role Desirables:
Associate\u2019s or Bachelor\u2019s Degree in related field
Bilingual English/Spanish-fluent levels in both
Medical or insurance industry experience
Familiarity with medical terminology
Working knowledge of EMR or ECW and Chameleon systems
Additional Information As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Montage Voice to enhance our hiring and decision-making ability. Montage Voice allows us to quickly connect and gain valuable information pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Montage Voice interview. In this interview, you will listen to a set of interview questions over your phone and you will provide recorded responses to each question. You should anticipate this interview to take about 15 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Company info

Humana Inc.
Website :

Company Profile
Humana's diverse lines of business work to serve all types of consumers. From families to seniors to military members to self-employed individuals, there is a plan to meet many unique needs. Find out how Humana's associates and corporate leaders are committed to customer service. Our team uses innovation to deliver results to our consumers.

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