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Job Details


Company name
American International Group, Inc.


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IT Tech Analyst III


United States

IT Tech Analyst III

Job ID #:


Functional Area:

Information Technology

Estimated Travel Percentage (%):




Employment Type:

Full Time - Permanent

Education Preferred:

Technical Degree

Relocation Provided:


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Position Description:

Ideal background/experience:

· Bachelor degree in Computer Science, Engineering/Software or related subject.

· Certifications from accredited institutions.

· Expertise in PHP is required and experience with C#, JAVA, Python, Ruby, UNIX is desirable,

along with a good knowledge of a wide range of technologies.

· Able to also work with HPNA, Excel, IPSOFT, basic understanding of Network is a plus.

· Experience in technical leadership of projects.

· 5 years of experience in all stages of the software development life cycle (SDLC).

A typical day would involve:

· Programming

o Senior Developers often develop an expertise in one or two of the technologies we

use, and become the go-to person for setting up or solving problems with these


o Make significant design and technology decisions in projects.

o Developing/altering programs, web applications, web services and components,

both for external clients and in-house projects.

o User interfaces, web pages, graphics, multimedia and/or other GUIs.

o Managing databases, verifying data integrity and providing SQL administration.

o Performance tuning, balancing, improvement, automation and usability.

o Developing automated tools for networking and reporting.

o Integrating applications and establishing connectivity between systems.

o Assist other team members with programming tasks and challenges.

o Participate in code review activities.

· Researching

o Updating job knowledge by researching new technologies/products, participating in

educational opportunities, reading publications and maintaining personal networks.

o Evaluate and recommend alternative technologies and strategies to resolve issues.

· Analysing

o Analysing business/technical requirements and turning them into programming


o Assisting in the creation of design, technical and functional specifications.

· Providing technical expertise and recommendations

o Recommending system solutions by comparing advantages and disadvantages of

custom development and available alternatives.

o Mentoring and assisting more junior team members in all tasks.

o Provide and validate estimates of effort.

o Input to coding standards and perform code reviews.

· Coordinating

o Participating on project meetings, coordinating requirements, schedules and tasks.

o Discussing issues to be resolved, reporting progress, setting expectations, discussing

priorities throughout development life cycle, determining methodologies and tools.

· Testing / Quality assurance

o Testing the software and making sure deliverables are on time and in high quality.

o Troubleshooting development and production problems across multiple

environments and operating platforms, and identify necessary modifications.

· Deploying

o Deploy projects and changes to appropriate environments (e.g. UAT, Production).

· Documenting

o Creating/maintaining technical documentation, guides and tools.

· Provide support for clients/projects

o Participate in new developments and investigation/resolution of existent issues.

o Mentoring developers by providing advice, coaching and learning opportunities.

o Support tech lead, back fill tech lead role if necessary.

Position Requirements:

Some useful soft skills/natural abilities for this role:

· Communication skills and desire to participate in a collaborative environment.

· Ability to create a level of abstraction, translating technical language into functional terms.

· Strong analytical and problem solving skills.

· Research skills.

· Ability to take ownership, pro-activeness.

· Attention to detail, yet being able to see the “big picture”.

People you might deal with internally

· Project Manager

· Solutions Architect

· Technical Lead

· Test Manager

· Business Analyst

About Us:

American International Group, Inc. (AIG) is a leading global insurance organization. Founded in 1919, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement products, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange.

Join our Talent Network at Additional information about AIG can be found at and |

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Company info

American International Group, Inc.
Website :

Company Profile
American International Group, Inc. provides insurance products and services for the commercial, institutional, and individual customers in the United States and internationally. The company operates in two segments: AIG Property Casualty, and AIG Life and Retirement. The AIG Property Casualty segment offers casualty insurance products that cover general liability, commercial automobile liability, workers' compensation, excess casualty, and crisis management insurance; industrial energy-related and commercial property insurance products, which cover exposures to man-made and natural disasters; aerospace, environmental, political risk, trade credit, surety and marine insurance products for small and medium sized enterprises; and various forms of professional liability insurance products. It also provides personal accidental and supplemental health products for individuals, employees, associations, and other organizations; and life products, as well as a range of travel insurance products and services for leisure and business travelers. This segment distributes its insurance products and services through brokers, agents, and direct marketing and partner organizations, as well as the Internet. The AIG Life and Retirement segment offers a suite of products and services to individuals and groups, including term life insurance, universal life insurance, accident and health insurance, fixed and variable group annuities, administrative and compliance services, mutual funds, and financial planning. This segment distributes its products through banks, broker-dealers, financial advisors, independent marketing organizations, insurance agents, structured settlement brokers, benefit consultants, and direct-to-consumer platforms. The company also provides private residential mortgage guaranty insurance and direct investment book services; and derivatives intermediary services. American International Group, Inc. was founded in 1919 and is based in New York, New York.

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