Job Details


Company name
SunTrust Banks Inc.

Atlanta, GA

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Instructional Design Prog Mgmt - Wholesale-W443791


Manages the development of proprietary learning content as well evaluate the efficacy of 3rd party learning content for the SunTrust's learning ecosystem. As the program manager, focuses development resources on delivering on time, on budget, in scope, and with the quality that is needed by the business. Partners with Business Learning Strategists, subject matter experts and learning development vendor to scope, plan, track progress and QA training deliverables. Creates the project schedule, leads internal matrix resources, aligns vendor resources, tracks progress and budget and manages change control, risk and issue management processes. Involved with the instructional design decisions for the project to ensure the training solutions meet SunTrust's needs. Performs basic quality control reviews and contribute to the management of SLAs and the metrics associated with them.

Provides project management for multiple (3-15) learning content development initiatives, deals with complex planning and coordination challenges as well as recommending solutions that optimally develop SunTrust talent. May manage multi-million dollar budgets at the portfolio and/or project level. Collaborates with Business Learning Strategists, internal business partners, lines of business and external vendors to design, develop and integrate learning solutions. Responsible for inspecting quality of materials under development against grammar, style, corporate, and compliance standards. Ensures compliance with data security standards. Leads cross-functional matrix teams comprised of content outsourced vendor resources, business learning strategists, subject matter experts, compliance and legal and HR Support Services within the constraints of the project (scope, time and resources).



• Bachelor's degree

• 5 years progressive experience in instructional design or talent development, including a minimum of 2 years leading project work

• Recognized as a corporate expert in adult learning theory and instructional design Experience in area of Program and Project management methodology and managing Vendor relationships and SLAs

• Experience leading and coaching others

• Collaborates with others, works independently, takes initiative, adapts to change and makes difficult decisions

• Demonstrated ability to anticipate, identify and plan for obstacles or barriers

• Strong, effective communication skills

• Strong presentation skills

• Detail oriented and can perform quick and detailed reviews and present potential solutions/courses of action


• Advanced degree in Business or Learning

JOB:Human Resources


WORK LOCATIONS: SunTrust Plaza Tower

303 Peachtree Street

Atlanta 30308


Equal Opportunity Employer: SunTrust supports a diverse workforce and is a Drug Testing and Equal Opportunity Employer. SunTrust does not discriminate against individuals on the basis of race, creed, color, gender, religion, national origin, age, disability, veteran status, pregnancy, marital status, citizenship status, sexual orientation, gender identity, genetic information, or any other classification protected by applicable laws.

To review the EEO Poster, copy and paste the following link into your browser:

Company info

SunTrust Banks Inc.
Website :

Company Profile
SunTrust Banks, Inc., with total assets of $172.4 billion on March 31, 2013, is one of the nation's leading financial services holding companies. Through its flagship subsidiary, SunTrust Bank, the company provides deposit, credit, trust and investment services to a broad range of retail, business and institutional clients. Other subsidiaries provide mortgage banking, asset management, securities brokerage, and capital market services.

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