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Tampa, FL

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Instructional Techngy Speclist','1702736','!*!About WellCare: WellCare Health Plans, Inc. is a Fortune 500 company traded on the New York Stock Exchange (symbol: WCG). It provides managed care services targeted to government-sponsored health care programs, including Medicaid, Medicare, Prescription Drug Plans and the Health Insurance Marketplace. Headquartered in Tampa, Fla., WellCare offers a variety of health plans for families, children, and the aged, blind and disabled. The company serves approximately 4 million members and employs approximately 6,500 people nationwide as of Sept. 30, 2014. For more information about WellCare, please visit our website at or view our videos at All qualified applicants shall receive consideration for employment without regard to race, color, religion, sex, age forty (40) and over, disability, veteran status, or national origin.','!*!Designs learner-focused instructional materials including training modules, facilitator guides, attestations and learning resources. Provides oversight of instructional technologies, to include learning programs, training environments and learning management. Oversees the Content Revision Task (CRT) request process and resolves CRTs tied to time-sensitive training events and follows up with requestors as needed. Provides designers with support in the design, and modification of instructional programs including eLearning modules, assessments, agendas and facilitator guides. Coordinates the configuration, testing, and reporting of the IRR testing environment. Completes QA validation for eLearning modules and training content. Identifies aged inventory products and collaborates with the business to validate aged materials and completes updates in WellCare University. Performs reporting tasks and distributes project reports. Essential Functions:

Designs learner-focused instructional materials including training modules, facilitator guides, attestations and learning resources.

Oversees the CRT request process and resolves CRTs tied to time-sensitive training events. Completes CRT assignments and follows up with requestors, as needed.

Uploads learning objects, creates curriculums, develops assessments and publishes learning modules in WellCare University.

Identifies aged inventory products and collaborates with the business to validate aged materials and completes updates in WellCare University.

Configures and oversees McKesson IRR testing, enrollments and reporting. Coordinates clinical testing with training team and business proctors.

Completes quality assurance review of design materials to ensure accuracy of training materials and completes technical review.

Configures and maintains department Sharepoint site to support learning resources, curriculum pages and content libraries.

Builds Operations Training Call Library in the LMS Knowledge Bank.

Resolves issues received from LMS tickets within the eLD ticketing system.

Provide LMS support and assists with migration and deployment of new content to LMS.

Documents operational processes and procedures to support web based reference library.

Maintains and refreshes training environments as needed.

Perform reporting tasks and distributes scheduled reports.

Perform other duties as assigned. Additional Responsibilities:

','!*!Candidate Education:

Required A Bachelor's Degree in Education, IT or related field

Required Other or 2 years of equivalent work experience Candidate Experience:

Required 2 years of experience in a training environment with coordination on system updates/technical changes.

Required 2 years of experience in assisting with development on adult learning programs, and accelerated learning in a business environment

Required 1 year of experience in SharePoint in managing data and online learning resources.

Required Other Experience in using learning management system and quality assurance review and testing of eLearning modules.

Preferred Other Experience with government programs, Medicare and Medicaid Candidate Skills:

Intermediate Ability to work in a fast paced environment with changing priorities

Intermediate Ability to multi-task

Intermediate Ability to work as part of a team

Intermediate Ability to proof large bodies of materials

Intermediate Ability to analyze information and covert related activities into a comprehensive work plan

Intermediate Ability to work within tight timeframes and meet strict deadlines

Intermediate Demonstrated organizational skills

Intermediate Demonstrated interpersonal/verbal communication skills

Intermediate Demonstrated written communication skills

Intermediate Demonstrated time management and priority setting skills Licenses and Certifications:A license in one of the following is required: Technical Skills:

Required Intermediate Microsoft Word

Required Intermediate Other Articulate Storyline2

Required Intermediate Microsoft Excel

Required Intermediate Microsoft Access

Required Intermediate Microsoft PowerPoint

Required Intermediate Microsoft Outlook

Required Intermediate SharePoint Exposure to SharePoint and Learning Management Systems

Required Intermediate Learning Management Software (LMS) Languages:

Preferred Other Ability to read, write and speak Spanish


*dice16','US-FL-Tampa','8735 Henderson Rd','','Tampa','33634','','','No','No','Instructional Techngy Speclist'

Company info

Website :

Company Profile
WellCare Health Plans, Inc. focuses exclusively on providing government-sponsored managed care services, primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, to families, children, seniors and individuals with complex medical needs. The company served approximately 3.8 million members nationwide as of Sept. 30, 2015. For more information about WellCare, please review our website and view the company’s videos. WellCare has developed a full complement of expertise in three major areas of government-sponsored health care…. Medicaid, Medicare Advantage and Medicare Prescription Drug Plans. Leveraging our expertise for our members' benefit is a key part of the value we bring to our members. WellCare focuses on those members who are dually eligible for both Medicaid and Medicare. This is an area of specialization that many other health plans simply do not have. We are committed to continually improving the quality of care and service that we provide to our members. We help our members access the right care at the right time in the appropriate setting. For some members, this includes the use of coordinated care teams and community partnerships. And we’re focused on government customers and use a disciplined approach to ensure a competitive cost structure.

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