Job Details

Joppa MD - Macys Logistics: Manager Shift

Company name
Macy's, Inc

Joppa, MD

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Joppa, MD - Macy's Logistics: Manager, Shift','LOG06540','!*!Job Overview:

Oversee the day-to-day fulfillment operations, supporting the Director of Operations with the short and long term tactical/operations planning to ensure productivity goals and objectives are achieved on a shift.

Essential Functions:

Provide shift leadership to achieve functional departments KPI goals and customer service level goals in part by ensuring individual and department productivity rates are met and quality expectations are met. 

Responsible for ensuring departments meet or exceed performance requirements in the areas of safety, shortage, cost control, quality, processing standards, flexibility, reliability, customer service and execution to plan. 

Manage and develop the team toward individual growth and performance excellence and conduct performance reviews. 

Continually analyze work processes to identify optimization opportunities and implement process improvements. 

Develop and maintain a highly motivated team and positive work culture that is successful and committed to superior customer service. 

Review analyses of activities, costs, operations and forecast data to determine department progress toward stated goals and objectives. 

Ensure all SOP’s are adhered to and clearly understood to ensure the shift achieves and maintains a high level of inventory accuracy and shortage control. 

Ensure consistent, thorough and timely communication to subordinates, peers and senior management. 

Provide a safe work environment for staff; develops and enforces safe/smart work practices and ensure compliance with AOSE and safety program.  



Bachelor's degree preferred in Distribution, Supply Chain, Logistics or a related field. 

Effective decision making ability in a fast paced environment. 

Ability to stay ahead of the curve by finding new ways to satisfy customers. 

High-level understanding of Six Sigma process improvement methodology. 

Proven operations leadership skills including leading a team with a clear vision and strategy, results-orientation, change catalyst, and developing people. 

Facility start-up experience strongly preferred.

This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

 ','','United States-Maryland-Joppa','Direct to Consumer/Fulfillment','Joppa, MD - Macy's Logistics: Manager, Shift

Company info

Macy's, Inc
Website :

Company Profile
Macy’s, Inc. is one of the nation’s premier retailers, with fiscal 2012 sales of $27.7 billion. The company operates the Macy’s and Bloomingdale’s brands with about 840 department stores in 45 states, the District of Columbia, Guam and Puerto Rico, and the and websites. The company also operates 13 Bloomingdale’s Outlet stores.

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