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Job Details

Learning-Technology-Specialist

Company name
Lithia Motors

Location
Medford, OR

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Profile

Overview
Lithia Motors, Inc.
 
The Learning Technology Specialist is responsible for functions and duties in three closely related areas of responsibility; administering content delivery systems (Learning Management System, Leaders Guide, Document Library), reviewing and analyzing data within the Learning Management System (LMS), and providing project management support to the Learning & Development team. Fulfillment of these duties will contribute to the achievement and communication of the Learning and Human Development Departments\u2019 impact on the company\u2019s strategic initiatives and operational goals.

Job Description
System Support: (40%)

Assist in managing the day-to-day operations and administration of the Learning Management System (LMS) and other Human Development systems.
Execute tasks within the LMS including, but not limited to: expanding metrics, uploading content, troubleshooting and responding to requests from the dealerships and corporate team members.
Keep open communication with our Internal Audit department to ensure documents are being uploaded in the Document Library accurately and on time.
Publish and update online content in the Leaders Guide and provide end user account setup and support.

Metrics: (30%)

Accuracy - Ensure data flowing through our databases, and other tools used within the LMS are organized and captured to meet company standards around quality, punctuality and effectiveness.
Reporting - Assist in the development of reports to show trends and forecasts that can increase usage and satisfaction rates of the LMS.
Analysis - Analyze LMS data with other internal reports to verify store / individual performance enhancements.

Project Management: (30%)

Plan, track, and evaluate schedules and deadlines to keep system administration, reporting and analytics, and content development projects on track.
Act as liaison to subject matter experts and work with department leaders to ensure the development of learning solutions align with reported needs and business goals.
Review learning content for accuracy and applicability to organizational learning priorities.

Extended Job Duties:

Support team goals, objectives, projects and deadlines.
Upkeep the aesthetics, design and usability of the LMS.

Additional Knowledge, Skills and Abilities

Strong technical, analytical and critical thinking skills coupled with strong communication skills.
Strong project management skills with the ability to prioritize and manage multiple / concurrent projects.
Excellent accuracy and attention to detail.
Strong working knowledge of MS Office products (Outlook, Excel, Word, and PowerPoint).

Performance Measurements & Expectations:

Meet deadlines with quality assurance.
This position requires someone who is accurate, thorough and timely.
Meet or exceed individual objectives as defined by supervisor.
Model exemplary behavior in line with our core values \u2013 as a member of the Human Development department, it is each member\u2019s responsibility to be a leader in modeling professional behavior and cultural values in the organization.
Must keep restricted information confidential at all times.

Minimum Qualifications:

Bachelor\u2019s Degree in Computer Science, Data Analytics, Information Technology, Statistics, Mathematics or similar.
Skilled in one or more of the following areas: Learning Management Systems, system administration, user support, digital content development, data analysis, IT and / or IT project management.

Preferred Qualifications:

Hands-on experience with experimentation set-up and assessment in educational or developmental-related applications.
Experience working with multi-platform products and websites.
Experience in web design and web content.

Physical Demands and Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.   Reasonable accommodations may be made to enable individuals to perform the essential functions.

Physical Demands: Standing, walking over 1/3 of the time, sitting to 2/3 of time, kneeling/crouching to 2/3 of time, reaching with hands and arms to 2/3 of time, talking or hearing over 2/3 of time; move, transport or place up to 1/3 of time up to 25 pounds
Working Conditions: Indoor office environment, considerable use of telephone, computer and other office equipment.

Lithia Hiring Requirements:

High school graduate or equivalent.
18 years or older
Possess an acceptable driving record and valid driver\u2019s license in state of residence
A criminal history background check will be conducted prior to beginning employment
Clear pre-employment drug screen

 

Company info

Lithia Motors
Website : http://www.lithia.com

Company Profile
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.

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