Job Details


Company name
Penske Automotive Group, Inc

Bedford, OH

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Parts Driver - Mercedes-Benz of Bedford





The Parts Runner is responsible for providing customer service and sales assistance in accordance with company policy. Acts as the primary interface with retail and wholesale customers as well as service department employees to sell the required parts accessories

Essential Functions

Retrieves (pulls) purchased parts from inventory or if the requested parts are not in inventory notifies parts department counter/warehouse representative

Expedites the delivery of parts to the service drive including following up on special ordered items and promptly delivers to service drive employees when received.

Processes orders for daily shipment, delivery, or pick-up at counter

in accordance with company policies

Replenish assigned inventory daily

Maintain inventory on shelves and in bins by reporting items needing to be reordered, identifying any discrepancies in stock levels, and returning unsold items to stock

Conducts inventory control activities and audits as directed by Supervisors

Works with the parts and service drive employees to ensure a timely turnaround of parts needed for internal jobs

Establishes and maintains good working relationships with service drive departments and the sales department

Assists self-service retails customers in accurately selecting required parts, suggest companion requirements, offer specials, and ensures that the customer is exposed to all available options and alternatives

Answer phone calls, providing price quotes and other information to customers as requested

Takes phone orders, following all procedures and completing all required documentation in accordance with company policies

Establishes and maintains good working relationships with self-service retail customers

Completes all documents, forms and reports in accordance with company policy

Understands, keeps abreast of, and complies with regulations that affect parts operations including but not limited to hazardous waste disposal, emergency response and OSHA Right-to-Know

Uses proper safety equipment and acts in accordance with company policies, regulations

Keeps abreast of new equipment and tools available and recommends purchases

Ensures that the work areas and customer waiting area are kept clean

Follows all attendance and punctuality standards with adherences to timekeeping standards

Follows the Code of Business Ethics and Conduct

Understands and follows all work rules and procedures and follows lawful directions from Supervisors

Upholds the company's non-disclosure and confidentiality policies and agreements

Maintains a professional appearance for self in accordance with company policy

Attends pertinent training on request

Attends company meetings as required

Other duties as assigned

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

AAP/EEO Statement

The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.

Req Number: 2545

Type: Full-time

Dealership: Mercedes-Benz of Bedford

Location Address: 18122 Rockside Road

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Company info

Penske Automotive Group, Inc
Website :

Company Profile
Penske Automotive Group is the second largest publicly traded automotive retailer in the United States as measured by total revenue. As of June 30, 2010, we owned and operated 171 franchises in the United States and 152 internationally. Penske Automotive Group, Inc. operates as an automotive retailer. The company operates through two segments, Retail and Other. It sells new and used motor vehicles of approximately 35 brands. The company also offers vehicle maintenance and repair services; and is involved in the sale and placement of third-party finance and insurance products, third-party extended service and maintenance contracts, and replacement and aftermarket automotive products.

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