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Job Details


Company name
Titan Machinery

Avoca, IA
2 hit(s)  


Titan Machinery operates one of the largest networks of full service agricultural and construction equipment stores in North America. We operate over 100 stores across North America and Europe. We are a very dynamic and progressive organization always searching for great people to become a part of the team.

This position is responsible for performing a variety of customer service, marketing, promoting, and stocking duties related to the parts sales, receiving and delivery of parts and accessories that contribute to the efficient, safe and profitable operation of the parts department. They will assist customers in person and via phone, and ensure that the customers and technicians are provided with their parts in an efficient and professional manner, and when possible, up-sell customers.

Proactively expand product and business knowledge by studying and staying current on relevant industry and product information

Maintain proficiency with all company business systems, including multiple computer functions

Perform other duties as assigned by direct supervisor in a professional and efficient manner

Answering telephone calls on customer inquiries

Provide exemplary, prompt customer service

Assist in developing stock orders

Check, receive, ship, and store parts and freight as needed in accordance with all guidelines

Conduct cycle counts and/or full physical inventory

Responsible for point-of-sale invoicing, repair and internal parts orders, and orders for vendors

Market other products during customer contact, “up sell”

Maintain organization of products and supplies to enable quick location of items a customer may need

Present a positive and professional image of Titan Machinery in the presence of customers and community


Excellent verbal and written communication skills, along with a high level of computer literacy

Strong organizational, multi-tasking skills, and computer skills

Demonstrated ability to prioritize work and meet deadlines efficiently and cost effectively

Keen attention to detail and a high level of initiative and ability to work independently

Demonstrated strong decision making and problem solving skills

Safety-minded work habits

Strong marketing and selling competencies

Strong customer service skills

Ability to travel up to 20% of the time

Ability to perform in a fast paced, stressful work environment

Ability to handle and resolve frequent interpersonal conflict

Ability to respond quickly, accurately and professionally to demands and requests from customers and employees

Must be able to regularly and reliably attend work, according to the schedule established at store management discretion

Exemplifies Titan Machinery's Core Values


Associate’s degree in related field

Experience in related field preferred, but will train

What Titan Machinery Can Offer you:

• Health, Vision, and Dental

• HSA (Health Savings Account) FSA (Flexible Spending Account)

• 401(k)

• Life and Disability Insurance

• (PTO) Paid Time Off

• Paid Holidays

• EAP (Employee Assistance Program)

• Uniform Cost Sharing

• Tuition Assistance

• Tool/Equipment Allowance for Service Technicians

• Working for an equipment dealership that provides best-in-class service

ID: 2017-3702

Post End Date: 10/24/2017

External Company Name: Titan Machinery, Inc

External Company URL:

Company Profile
Our mission is to be Equipment Experts, providing best in class solutions for our customers and suppliers.

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