Job summary: The Product Manager of Debit and Credit Network will shape the structure and direction of the existing Debit and Credit Network products by identifying new products or enhancement opportunities, developing product innovation strategies, acquiring capital to execute on strategies, maintaining product roadmaps, and becoming and industry knowledge leader on Debit/Credit Networks and payments. This is a high visibility position in the FIS Global Retail Payments division that's designed to drive growth for the payment platform. This is an \in-house\ position and can be out of the St. Petersburg, FL or Norcross, GA locations. General Duties and Responsibilities: *Manages product plan by ensuring changes in market, business priorities including integration needs, and technology advancements are reflected. Presents status updates at quarterly and annual stakeholder meetings.*Demonstrates leadership by establishing and articulating a clear vision of success and how goals and objectives will be achieved.*Prepares and presents product plans. Identifies risks and challenges, opportunities and growth strategies, business integration needs, and retirement plans.*Prepares and presents product roadmap reviews as well as providing product's general strategic direction.*Manages project inventory during budget planning process, interlocks on all companion activity, and prioritizes as necessary to execute against plan throughout the year. Determines release dates.*Monitors and understands product's profit and loss statement.*Provides content for product roadmaps, ensures timely delivery, and provides business reasons for any changes/revisions made to roadmaps.*Engages and interacts with clients during feedback sessions, focus groups, user groups, and requirements gathering sessions. Practices open and honest communications with clients.*Acts as product launch manager when appropriate for new products or rollouts of major releases.*Collaborates with senior management to provide content for market messages, sales collateral, and as needed RFPs (request for proposal).*Completes business scope documents and defines and documents user personas for individual products.*Manages vendor relationships key to product delivery.*Collaborates with vendor support managers for oversight and maintenance of all secondary and support vendor relationships.*Interacts with key suppliers and partners.*Coordinates and facilitates pilot activities acting as primary contact with client, securing pilot agreement, and monitoring progress. Determines success criteria and recommends \go / no go\ decision.*Acts as escalation point for client issues that require product change resolution (does not include standard problem escalation process).*Determines and approves all service level agreements (SLAs) related to products and includes with business scope documents.*Works closely with development teams to review enhancement requests for strategic value and align resources to high priority project.*Provides presentations to clients during business reviews, prospect briefings, and internal group meetings.*May require up to 25% travel.*Performs other related duties assigned as needed.Education Requirements: Bachelor's degree. With a combination of education and experience as required for specific job level General Knowledge, Skills and Abilities:*Prefer an individual with knowledge of debit, credit or other payment network systems. However, we are open to someone with a broader FinTech background who has demonstrated the ability to quickly learn new products and services and become a team leader in a matrixed organization.*Requires general business skills, industry knowledge, financial management and planning skills, long-term vision, and executive presence.*Requires effective presentation and interpersonal skills*Excellent skills in communicating ideas both verbally and in written form in a clear, concise and professional manner*Ability to utilize judgment in decision making process and decisions related to job tasks*Ability to communicate effectively with all levels of management in an organized, professional manner*Customer service skills, understanding and focusing on clients' needs, establishing credibility and building positive, professional, relationships with clients*Team skills, including ability to establish and maintain effective working relationships with all levels within organization, internally and externally*Requires strong time management skills, attention to detail, and must be resourceful*Analytical, problem solving skills*Project management skills; ability to prioritize and complete tasks*Requires leadership and negotiation skills*Flexibility, versatility, dependabilityReceives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Provides guidance to team members within latitude of established company policies. Recommends changes to policies and establishes procedures that affect group. Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends. Follows processes and policies in selecting methods and techniques for obtaining solutions. Acts as advisor to team members in meeting schedules and/or resolving problems. Develops and administers schedules, performance requirements, and may have budget responsibilities. Typically requires a minimum of 7 to 10 years of experience in the financial services industry in product management discipline We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Website : http://www.fisglobal.com/
FIS™ is the world’s largest global provider dedicated to banking and payments technologies. With a long history deeply rooted in the financial services sector, FIS serves more than 14,000 institutions in over 110 countries. Headquartered in Jacksonville, Fla., FIS employs more than 37,000 people worldwide and holds leadership positions in payment processing and banking solutions, providing software, services and outsourcing of the technology that drives financial institutions.