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Job Details

Purina-Customer-Operations

Company name
Land O'Lakes, Inc.

Location
Portland, OR

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['Purina Customer Operations','Position_50980','!*!Purina Animal Nutrition LLC (purinamills.com) is a national organization serving producers, animal owners and their families through more than 4,700 local cooperatives, independent dealers and other large retailers throughout the United States. With an uncompromising commitment to animal excellence, Purina Animal Nutrition conducts industry-leading R&D initiatives that create and sustain a valued portfolio of complete feeds, supplements, premixes, ingredients and specialty technologies for the livestock and lifestyle animal markets. Species served by Purina Animal Nutrition include both large and small animals, including cattle, horses, swine, chickens, hamsters, gerbils and rabbits. Headquartered in Shoreview, Minn., Purina Animal Nutrition LLC is a wholly owned subsidiary of Land O’Lakes, Inc.

 

','!*!

Responsibilities:

Customer Operations Representative dedicated to meeting the requirements and expectations of customers that include Order entry, pricing and product inquiries, product availability and reporting quality concerns.

Establish and maintain effective customer relationships with exceptional customer service and best in class telephone skills.

Execute best Order Management practices in accordance to our Standard Operating Procedures (SOP).

Ensure order life cycle is followed through to completion that is accurate and void of entry and pricing errors.

Demonstrates high standards of integrity, business ethics, and personal accountability.

Builds solid working relationships with all cross function business units with diplomacy, and tact to gain alignment satisfying customer requirements and continuous improvement.

Experience-Education (Required):

High School Diploma/GED

Competencies-Skills (Required):

3 Years of comparable Customer Service Experience

Intermediate Microsoft Office skills (Excel, Outlook, Word)

JD Edwards E1 ERP

Customer Relationship Management (CRM) application

Experience-Education (Preferred):

4 year degree in Business, Communications, Ag or other related field

 

EOE M/F/Vets/Disabled. Land O’Lakes, Inc. enforces a policy of maintaining a drug-free workforce, including pre-employment substance abuse testing.','US-Oregon-Portland','','','','','','Customer Service','Feed','1st','Experienced','Yes, 10 % of the Time','Oct 6, 2017','Purina Customer Operations

Company info

Land O'Lakes, Inc.
Website : http://www.landolakesinc.com/

Company Profile
Land O’Lakes, Inc. is one of America’s premiere member-owned cooperatives. We offer local cooperatives and agricultural producers across the nation an extensive line of agricultural supplies, as well as state-of-the-art production and business services. We also are a leading marketer of dairy-based food products for consumers, foodservice professionals and food manufacturers.

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