Job Details

Sales-Support-Coordinator

Company name
ADESA, Inc.

Location
Lenoir City, TN

Apply for this job






4 hit(s)  

Profile


Summary: Reporting to the designated supervisor, the Sales Coordinator will perform various administrative and operational duties relating to the sale. Assist the sales team in servicing dealer relationships, development of new business, retention of existing business and any other duties and responsibilities required. Provide the necessary support to the field sales team. Perform all duties assigned by the Sales Manager or designated manager. Job Description: Responsibilities and Duties:  Perform administrative and operational functions as set forth by the designated supervisor.  This includes but is not limited to: determining all pre-sale activities, scheduling transportation, numbering units, setting the sale, flooring units, handling units requiring reconditioning services, and entering announcements. Maximize the number of DealerBlock and LiveBlock listings by working with relative departments within the auction. Auditing online representation of vehicles – photos, condition, damages, and announcements. Perform sale day duties as set by supervisor.  This includes, but not limited to, customer service, IF duties, block representation, post-sale reporting, and LiveBlock sale auditing. Be familiar with policies and procedures for handling all aspects of customer complaints and disputes and resolve in a friendly, courteous manner.  Advise the designated manager of serious complaints or incidents.  Assist dealers with any problems, discuss PSI results, and coordinate arbitration issues.  Effectively and efficiently manage the dealer sales inventory as requested by the customer. Perform operational duties as needed.  This includes but not limited to: numbering vehicles, stickering vehicles, ensure all vehicles are on spot for sale, make reconditioning recommendations, ensure all repairs are completed in a timely manner, verify condition reports are complete and posting cars to DealerBlock. Reconcile online sold vehicles for LiveBlock and DealerBlock. Verify purchases are accurately recorded. Assist in preparation of titles, bill of sale, sale reports and post reconditioning charges incurred.  Follow up calls with customers to verify all pertinent transaction information. Includes but not limited to up-selling PSI’s, payment and shipping information. Properly use and navigation ADESA’s CRM tool to logging calls, run reports, and view dashboards.  Responsible for impacting and achieving overall sales goals. Practice and promote teamwork at all times.  Set a good personal example of attitude and performance.  Make sure all Department area conditions do not threaten employee or customer safety.  Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property.  Report all incidents immediately.  Practice and instruct all employees in proper loss prevention and reaction procedures.  Report all incidents properly and immediately.  Educational Requirements and Qualifications:  
High School Diploma/GED required.  A minimum of one (1) to (3) three years of account management and/or customer service experience preferred.  Previous auction experience preferred.  Automotive background would be helpful. Strong computer ability with basic knowledge in Microsoft Office Suite including Word, Excel and Outlook.  Ability to work independently and exercise good business judgment and discretion to analyze and address opportunities.  Well-organized and responsible with an aptitude in problem-solving Excellent verbal and written communication skills Strong multitasking skills along with the ability to adapt to changing work environments.  Demonstrate ability to learn, retain and articulate product related information and provide unscripted responses on appropriate subject matter.  Must be qualified to operate a motor vehicle and possess a valid driver’s license. 

Company info

ADESA, Inc.
Website : http://www.adesa.com

Company Profile
ADESA provides customers a whole car auction solution. We serve two main client types: institutional customers and dealers. Our institutional customers include: Vehicle manufacturers Banks, credit unions and other financial centers Vehicle finance companies Vehicle rental companies Fleet management companies Insurance companies The dealers who consign and purchase vehicles at ADESA auctions are licensed franchises and independent wholesale dealers. Dealer consignment vehicles include over-aged dealer inventory and unwanted dealer trade-ins.

Similar Jobs:
Sales Apprentice
location Knoxville, TN
\nADP is hiring a Sales Apprentice. In this position, you’ll shadow a dedicated Outside Sales Representative to learn how to identify and cultivate new prospects, cross-sell solutions to existing clients, and effectively close sal...
Ad Sales Account Executive
location Knoxville, TN
Ad Sales Account Executive in Knoxville Tennessee Spotlight on Relationships that Equal Results Clients of all sizes need to reach their audiences in a targeted, compelling and strategic fashion. Comcast Spotlight, the leading ad-...
Hourly Associate
location Alcoa, TN
Description THE HONEYBAKED HAM COMPANY HOURLY ASSOCIATE JOB DESCRIPTION SUMMARY OF RESPONSIBILITIES Provides outstanding customer service to customers following HoneyBaked’s sales and service processes.  Assists with food prepa...
I was facing the seven-year itch at my previous workplace. Thanks to EmploymentCrossing, I'm committed to a fantastic sales job in downtown Manhattan.
Joseph L - New York, NY
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
EmploymentCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
EmploymentCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2016 EmploymentCrossing - All rights reserved.