Job Details

Security Account Manager

Company name
Securitas Canada


Elkton, MD

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Are you looking for an opportunity to grow your career with a company where your account management experience will truly be valued? Join our team at Securitas! We are the most locally-focused security company in the United States, with over 650 local branch managers and more than 90,000 security officers who provide unmatched security solutions to meet the specific needs of thousands of businesses. Our fundamental values-Integrity, Vigilance and Helpfulness-serve as guidance for all of our employees in building trust with customers, colleagues and the surrounding community.Due to our continued growth, we are looking for an experienced Security Account Manager to join our team. In this position, you will serve as the main point of contact between the client and staff to ensure proper delivery of high quality customer service for assigned account. We provide clear training paths and development tools for all our employees, from security officers to management. If providing security is your passion, and would like to grow your career with a collaborative and supportive company, we want to talk with you. Contact us today!Security Account Manager (Customer Service / Business Development)Job ResponsibilitiesAs a Security Account Manager, you will manage the security services and related operations for an assigned high-profile Client account in a service-oriented environment. This will involve overseeing service enhancement and expansion, as well as new business development opportunities and operational effectiveness.Additional responsibilities for this customer service role include:
Ensuring that each staff member is treated with dignity, coaching employees, and carrying out disciplinary actions as necessary
Meeting with client representatives for status updates, addressing any or actual potential problems
Participating in the recruitment selection, orientation, training, development and retention of high caliber staff
Authorizing appropriate expenditures within scope of client contract to ensure that vehicles are properly maintained
Preparing and coordinating staffing schedules for account, in collaboration with line management as necessary
Assisting in the resolution of legal, financial, human resources, and administrative issues
Security Account Manager (Customer Service / Business Development)Job RequirementsWe are seeking a highly-motivated and detail-oriented Security Account Manager who combines exceptional customer service and organizational skills, with the ability to effectively solve problems in a fast-paced environment. It is also imperative that you display excellent verbal and written communication and interpersonal skills, as well as the ability to communicate effectively with assigned clients and staff.Specific qualifications for this business development role include:
Associate's degree
Minimum of 3 years of business management experience; experience in the security industry, preferred

Ability to develop and grow customer relationships through the delivery of high-quality customer service
Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an on-going basis
Willingness to work in a gated community environment, preferred

Security Account Manager (Customer Service / Business Development)Join our team at Securitas-The Leader in Protective Services!Apply now!EOE/M/F/Vets/Disabilities

Job Requirements
Supervisor experience

Company info

Securitas Canada
Website :

Company Profile
Securitas AB provides security services in North America, Europe, Latin America, the Middle East, Asia, and Africa. The company operates through three segments: Security Services North America, Security Services Europe, and Security Services Ibero-America. It primarily offers specialized guarding and mobile services, monitoring, technical, and consulting and investigations solutions. It serves customers operating in various sectors, such as aviation, construction, cultural, education, energy, entertainment, events, financial, healthcare, hotels and tourism, industry and manufacturing, IT and high-tech, logistics, maritime, residential, and retail sectors; and offices, public agencies, and small and medium-sized enterprises. The company has a strategic alliance with California Association of Licensed Security Agencies. Securitas AB was founded in 1934 and is headquartered in Stockholm, Sweden.

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