Job Details

Senior-Customer-Quality-Manager

Company name
Rockwell Collins, Inc.

Location
Irvine, CA

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Profile

Want to work with some of the most talented dedicated people on the planet? Do you value relationships commitment innovation and integrity? Want to be a part of a company that was named as the 2016 America's Best Employer in Aerospace and Defense by Forbes magazine? Then Rockwell Collins is the place for you. Join our team and build a rewarding career while helping to deliver the most trusted source of aviation and high-integrity solutions in the world. We are currently searching for a Senior Customer Quality Manager to join our team in Irvine CA. Employing some of the most talented dedicated people on the planet is not by chance. People from all over the globe choose Rockwell Collins as the place to build a rewarding career while helping create and deliver communications integration and engineering solutions that our global customers demand so that our world keeps moving and stays connected. It's an exciting time to become a part of our team. Join us and discover how high your career can soar at Rockwell Collins. Customer Quality Manager is a vital individual contributor role that interacts directly with the Customer and in turn influences/leads Rockwell Collins strategies to continuously strive toward 100% Customer Satisfaction. This position is responsible for leading the development and implementation of an overall quality plan to drive continuous improvement as it relates to customer satisfaction. The selected individual will develop positive working relationships with assigned Rockwell Collins customers. * Leads customer-focused initiatives to continuously improve customer satisfaction tirelessly striving for 100% customer satisfaction. * Interfaces with assigned customers to assure quality expectations are understood and met. * Champions Root Cause and Corrective Actions necessary to improve customer satisfaction. * Influences product performance improvement focus. * Acts in accordance with Rockwell Collins' principles of trust and integrity; tirelessly strive for 100% Customer Satisfaction.

Company info

Rockwell Collins, Inc.
Website : https://www.rockwellcollins.com

Company Profile
Since its founding as Collins Radio in 1933, Rockwell Collins and its products have been recognized for distinctive quality and state-of-the-art technology. Collins Radio Company, founded by Arthur Collins in Cedar Rapids, Iowa, initially designed and produced short wave radio equipment. The company steadily grew, and captured the world's attention when Collins supplied the equipment to establish a communications link with the South Pole expedition of Rear Admiral Richard Byrd in 1933.

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