Job Details


Company name
Fiserv, Inc

Hillsboro, OR

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About the RoleWe are seeking a Senior Product Manager to own the Digital Banking Platform product. About our Business: This is a great opportunity to join a team in charge of the industry’s leading and most used digital banking and payments products. You will have responsibility for growing the capability of our product range that currently offers online financial services applications for hundreds Financial Institutions (FI’s) and provides services to millions of consumers and businesses. This may also be your chance to enter into the fast-paced and challenging area of platform strategy- a field that is revolutionizing the way FI’s consume our products.Essential Job Responsibilities:  Understand customer demand and analyze the competitive landscape to translate into product requirements and detailed featuresPrioritize and validate customer needs and requests for platform changes & enhancements.Prioritize and validate customer needs and requests for consumer application changes and enhancements.Manage the complete product life cycle from inception, definition, rollout and ongoing improvements through to end of lifeDevelop business cases for specific features and initiativesDevelop and manage product roadmapsDevelop pricing and positioning strategiesInfluence Product Managers in charge of other related Fiserv products where appropriateInfluence Sales and Marketing representatives to achieve desired outcomes through successful channel management, adoption, and marketing activitiesWork with Support and operational representatives to achieve client satisfaction for clients using the productsEngage closely with the development teams to help with making implementation decisions and develop schedulesEngage closely with the Digital Channels Enterprise Security Risk and Resilience team to assure platform and application releases meet the required penetration and application scan requirements.Actively participate with product development and architectural teams to define product requirements, specifications and acceptance testing criteria. Review and provide final sign-off for all requirements for any owned modules.The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.Required Qualifications: EducationBS/BA or equivalent experience required. Minimum # years’ experience requiredMinimum 6 years of experience.Type of work experience requiredProgressively responsible experience in a Product Management role.Preferred Qualifications: EducationAdvanced degrees in MBA and a technical background strongly preferred.CertificationsCertification or deep knowledge of Pragmatic Marketing preferred.ExperiencePreference for prior experience managing the Product life cycle for software products.Experience with platform products and platform strategy is strongly preferred. Knowledge of the Financial Industry, including banks and credit unions preferred.Be knowledgeable, experienced, and proficient in Product management standards and practices (Agile, Scrum, Pragmatic Marketing) with particular appreciation for the end-to-end Product management disciplineMaintain expert level knowledge of mobile and tablet technology and industry trendsBe able to effectively work with other organizational units and lead through influenceProven ability to understand complex business and technical concepts and make balanced judgments when faced with trade-offsAn entrepreneurial attitudeStrong analytical skills and ability to build consensus.Strong communication and presentation skills with the ability to interact at all levels of the organizationEndeavor to engage at the client level.  Strong communication and presentation skills to interact at all levels of the clients from C-level to technical and operation levels .Solid thought leadership and ability to influence others through collaborative effortsAn ability to quickly establish credibility and rapport with a broad set of constituenciesStrong interpersonal skills and the ability to interface with all levels of managementStrong results orientation with demonstrated track record of successA high degree of adaptability/flexibilityThe ability to excel in dynamic, fast-paced environmentTravel Required: Percentage/frequency of travelTravel, domestic and international required up to 15% of the time.

Company info

Fiserv, Inc
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Company Profile
Fiserv, Inc. (NASDAQ: FISV) is a leading global provider of information management and electronic commerce systems for the financial services industry, providing integrated technology and services that create value and results for our clients. Fiserv drives innovations that transform experiences for more than 14,500 clients worldwide, including banks, credit unions and thrifts, billers, mortgage lenders and leasing companies, brokerage and investment firms and other business clients.

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