Job Details


Company name
The Travelers Indemnity Company.

Hartford, CT

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Company Information

Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Summary

Under limited supervision, demonstrates a comprehensive understanding of the activities performed related to engineering support, installation and/or operations of infrastructure technologies. Plans at a tactical level and manages the effective use of technology resources for assigned projects and functions. May direct assigned project staff to design, develop and/or implement large, complex technology solutions supporting one or more business and/or technology area. Develops and implements appropriate solutions that may involve multiple platforms, databases, software/hardware technologies and tools. Facilitates and/or participates in the design and development of database systems. Strong ability to multi-task in an environment of constantly changing priorities. This job is a team lead.

Primary Job Duties & Responsibilities

Develops tactics and operational plans in alignment with strategic objectives for assigned technologies and projects. Drives the execution of departmental and corporate programs. Leverages infrastructure technology to develop and/or redesign technology solutions. Builds, leverages, and maintains effective alliances across technical and business community. Interacts with customers to achieve efficient, effective results. Multi-tasks, prioritizes according to business priorities and production availability requirements. Seen as a technical expert within service delivery organization (SDO) and consults across SDOs. Other duties as assigned.

MCSE preferred

RES Expertise Required / Certification Preferred

PowerShell Scripting Expertise Required

Advanced troubleshooting, including enabling/reading logs, documenting test cases and attempted fixes

Skills in vendor escalation and management

Ability to lead a mid-sized technical project from start to finish (ex, product upgrade, new GPO, new package that will impact users, low impact infrastructure upgrade)

Expert in Windows operating systems, 7, 10, 2012 R2

Expert Skills of Microsoft Windows Operating Systems and System Registry

Strong Citrix XenApp / XenDesktop skills

Expert level experience RES Automation Manager, RES Workspace Manager and RES App Store

Knowledge of MDT

Experience with SysInternal tools

Expert level Scripting Skills (Batch Files, VBScript, PowerShell, WiseScript, Python)

Ability to assist with System Images, Software Update Deployments, Vulnerability Remediation Methods, Change Management, System Engineering Lifecycle Documentation, System Migrations and Deployments,

Ability to triage scenarios to and redirect to or bring in additional subject matter experts for problem resolution

Effective organizational, writing, and communication skills

Works in conjunction with clients to eliminate gaps and inconsistencies in the initial information system architectures to ensure that solution meets client needs and to develop relationships with clients

Shows willingness to work with numerous support teams including testing, development, architecture, network, and program management to ensure that all related database necessities are warranted and provided

Expert knowledge of Microsoft App-V

Active directory and Group policy management

Tanium knowledge would be a plus

Minimum Qualifications

High School diploma or equivalent required. 5 years of experience in Technology required.

Education, Work Experience & Knowledge

Bachelor's degree in Technology or a related field preferred. 7 years of experience in Technology preferred. 2 years of experience as a technical lead preferred. Advanced knowledge of infrastructure technologies such as Network, Database, Server, Storage etc. preferred.

Job Specific & Technical Skills & Competencies

Expert knowledge of one or more of the following technical skills: Foundational IT Infrastructure Operating Systems Software Knowledge of process discipline and IDLC methodology

Environmental/Work Schedules/Other

Weekend work hours, Overnight work hours, Holiday work hours (Federal and religious) as needed

Physical Requirements

Operates standard office equipment, and Sitting (can stand at will)

Licensing or Certificates


Equal Employment Opportunity Statement

Travelers is an equal opportunity employer.

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Company info

The Travelers Indemnity Company.
Website :

Company Profile
In an uncertain world, Travelers is an insurance leader, committed to keeping pace with the ever-changing needs of our customers, and anticipating their needs for the future. There is no stronger testament to our dedication to protecting customers from loss than our continued innovation and ability to transform our industry.

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