Job Details

Shift-Supervisor

Company name
Rite Aid Corporation

Location
Wilmington, DE

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Job Description
The primary purpose of this position is to provide direction and assistance in the completion of daily merchandise and operating tasks and to perform such other duties as assigned by the Store Manager and/or Assistant Store Manager. The incumbent is required to perform all tasks in a safe manner consistent with corporate policies and applicable laws. This position does not involve, hiring, firing, or disciplining associates or recommending any such action. Situations surrounding these issues should be brought to the attention of the Store Manager and/or Assistant Store Manager. The associate is responsible for the functions below, in addition to other duties as assigned:
\u2022 Provide superior customer service by assisting customers with their shopping needs, handling all customer transactions in a timely and courteous manner, and responding to customer complaints/concerns with a sense of urgency to see to their resolution.
\u2022 Attend to merchandising of plan-o-grams within seasonal departments, end caps, displays and basic inline departments as directed by the Store Manager and/or the Assistant Store Manager.
\u2022 Control inventory by performing proper receiving and stocking including accurate cycle counting, processing merchandise transfers according to procedures, and reporting inventory problems to the Store Manager and/or Assistant Store Manager.
\u2022 Accountable for store cash and other financial assets, reconciling cash register drawers, preparing deposits, and ordering changes from the bank as directed by the Store Manager and/or the Assistant Store Manager.
\u2022 Assist with the general maintenance and appearance of the store by ensuring a safe and pleasing environment for both customers and associates; respond to any unexpected emergencies to ensure the protection of company assets.
\u2022 Oversee that store inventory is regularly inspected in accordance with the Product Freshness Review Schedule as directed by the Store Manager and/or the Assistant Store Manager.
\u2022 Ensure that all outdated product and product with less than 30 days until expiration is removed from the sales floor to be processed through the established returns process.
\u2022 Manage tasks and supervise store associates in those limited circumstances when the Store Manager and/or Assistant Store Manager is unavailable. Supervisory Experience
This position involves managing tasks and supervising store associates in those limited circumstances when the Store Manager and/or Assistant Store Manager is unavailable. This position does not involve, hiring, firing, or disciplining associates or recommending any such action, which should be brought to the attention of the Store Manager and/or Assistant Store Manager.
 
*All duties described in this document are to be performed in keeping with the core values and service attributes consistent with the Rite Aid brand and strategy.
 
Experience / Requirements
\u2022 In accordance with state law, candidates must satisfy minimum age requirements to sell and/or supervise the sale of alcohol and/or tobacco products.
\u2022 Ability to pass drug test.
\u2022 Committed to providing customer service that makes both internal and external customers feel welcome, important, and appreciated.
\u2022 Ability to preserve confidentiality of information.
\u2022 Ability and willingness to move with purpose and a strong sense of urgency.
\u2022 Ability to work weekends on a regular basis.
\u2022 Ability to work day or evening hours.
\u2022 Accuracy and attention to detail.
\u2022 Ability to organize and prioritize a variety of tasks/projects.
Education
At least one (1) year of experience in retail, food service, restaurant or customer service industry, preferably at a supervisor level, and/or a two (2) year college degree.

 
 

Company info

Rite Aid Corporation
Website : https://www.riteaid.com

Company Profile
At Rite Aid, we have a personal interest in your health and wellness. That’s why we deliver the products and services that you, our valued customer, need to lead a healthier, happier life. Everyone at Rite Aid—from our knowledgeable, caring associates and pharmacists to the members of our board of directors—works together to provide you with a superior pharmacy experience. Rite Aid Corporation is also proud to be one of the nation's leading drugstore chains. With approximately 4,600 stores in 31 states and the District of Columbia, we have a strong presence on both the East and West Coasts. Rite Aid is the largest drugstore chain on the East Coast and the third-largest in the United States, employing roughly 89,000 associates. Our company is publicly traded on the New York Stock Exchange under the ticker symbol RAD.

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