Job Details

Housekeeping Manager

Company name
Sage Hospitality Resources, LLC

Location
Philadelphia, PA, United States

Employment Type
Full-Time

Industry
Bluecollar, Manager, Hospitality

Posted on
Oct 12, 2021

Valid Through
Jan 25, 2022

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Profile

Philadelphia

Pennsylvania

Why us?

American freedom gained its foothold in Philadelphia–a fiercely independent spirit thatremained to infuse its commerce, its culture, and its people. At the intersection of it all–thevery vibrant Logan Square, now anchored by itsnamesake hotel, TheLogan. The Logan inspireswith a lively urbane flair and luxe aesthetic—a modern hotel designed as the beating heart ofthe city it calls home. The hotel makes a grand first impression—with its own collection ofartworks, its subdued brand of stellar service, its unassuming luxury, and its warm andneighborly welcome.

Confident and sophisticated, with an artful point of view.Our associates understand the needs and wants of our guests and can address them withouthesitation.They create a personalized experience for each person who visits The Logan andsupport one another in doing so.If you have a passion for pleasing others, a get it donementality, and are looking for an opportunity to make a difference every day by enriching thelives of others, TheLogan Hotel may be for you.

We are currently seeking a Housekeeping Managerto join our amazing team!

Job Overview

The Housekeeping Manager assists the Executive Housekeeper in managing associates’ and ensuring the cleanliness and sanitation of the hotel, guest rooms, public areas, laundry and other assigned areas. Coordinates all functions of the Housekeeping and Laundry departments and ensures impeccable levels of cleanliness and upkeep. Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments.

Responsibilities

Primary duties include; directing, interviewing, hiring, counseling, plan work schedules, assign work duties of Housekeeping associates.

Lead pre-shift meetings communicates arrivals, departures, identifies VIP’s, delegates room assignments and duties.

Assist the Executive Housekeeper in interviewing and selecting new Associates for hire

Monitor the housekeeping staff and their productivity and efficiency for the purpose of recommending promotions or other changes in their status

Assist the Executive Housekeeper in the handling of employee complaints and grievances and disciplining them up to termination when necessary

Determine the type of materials, supplies, and tools to be used or merchandise to be bought, stocked and sold.

Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.

Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.

Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.

Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.

Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.

Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.

Qualifications

Education/Formal Training

One to two years of post-high school education.

Experience

Experience required by position is from one to two years of employment in a related position with this company or other organization(s).

Knowledge/Skills

Self-starting personality with an even disposition.

Ability to meet standards of appearance.

Can communicate well with guests.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area.

Bending/kneeling -dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes.

Ability to communicate with guests, housekeepers/main linen room attendant, supervisor.

Ability to assess required reaction to meet standards.

Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture.

Continuous standing -continuously standing and/or walking to accomplish all that is required for position.

Climbing stairs -approximately 40 steps 15% of 40 hour week.

No driving required.

Environment

Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Inside 95% of shift.

ID:

2021-7815

Position Type:

Regular Full-Time

Property

The Logan Philadelphia

Outlet:

Urban Farmer Philadelphia

Category:

Housekeeping & Laundry

Address

1 Logan Square

City

Philadelphia

State

Pennsylvania

EOE Protected Veterans/Disability

Company info

Sage Hospitality Resources, LLC
Phone : 303-595-7200
Website : http://www.sagehospitality.com

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