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Job Details

Systems Administrator - Cloud Operations

Company name
Neptune Technology Group Inc

Duluth, GA, United States

Employment Type


Posted on
Nov 19, 2020

Valid Through
Mar 04, 2021

Apply for this job


\u003cp\u003e\u003cstrong\u003ePosition Summary\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003eThe Cloud Systems Administrator will be responsible for automating, organizing, monitoring, and maintaining all Neptune Cloud / Data Center Operations for both internal customers and external SaaS applications and systems.\u0026nbsp; While working closely with the DevOps team to facilitate the successful development and deployment of Neptune software.\u0026nbsp;\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eEssential Responsibilities:\u003c/strong\u003e\u003c/p\u003e
\u003cli\u003eWork outside of business hours may be required (requirement to be on call for system down/critical issues support).\u003c/li\u003e
\u003cli\u003eAssist in the quarterly review of application access control as part of the SOX auditing process.\u003c/li\u003e
\u003cli\u003eProvide Tier 2/3 support and ensure operations, software, or hardware trouble tickets are responded to in a timely manner, verify any response time SLAs are met or exceeded.\u003c/li\u003e
\u003cli\u003eLogging all relevant incident/service request details, allocating categorization, and prioritization codes.\u003c/li\u003e
\u003cli\u003eProviding first-line investigation, diagnosis, and perform root cause analysis for production errors.\u003c/li\u003e
\u003cli\u003eRecommend improvements to the Neptune environment to ensure performance, up-time, and incident avoidance.\u003c/li\u003e
\u003cli\u003eResolving incidents/service requests within appropriate SLAs.\u2028\u003c/li\u003e
\u003cli\u003eCommunication with users \u0026ndash; keeping them informed of incident progress, notifying them of impending changes or agreed outages, etc. \u2028\u003c/li\u003e
\u003cli\u003eAdhere/comply with company policies and procedures.\u003c/li\u003e
\u003cli\u003eFollow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner. \u2028\u003c/li\u003e
\u003cli\u003eAbility to work/excel in a fast-paced environment where attention to detail and effective multi-tasking is essential.\u003c/li\u003e
\u003cli\u003eTeam-player with the ability to interact professionally with internal and external stakeholders.\u003c/li\u003e
\u003cli\u003eSelf-starter without the need for constant direct supervision.\u003c/li\u003e
\u003cli\u003eAnalytical, with problem-identification and problem-solving capabilities.\u003c/li\u003e
\u003cli\u003eExperience with CI/CD practices and tools (Jenkins).\u003c/li\u003e
\u003cli\u003eExperience with automation tools such as Ansible or Salt.\u003c/li\u003e
\u003cli\u003eScripting in Python, Bash, etc.\u003c/li\u003e
\u003cli\u003eAWS networking/provisioning.\u003c/li\u003e
\u003cli\u003eComfortable in source control tools such as Git.\u003c/li\u003e
\u003cli\u003eArchitect, design and implement solutions with AWS Virtual Private Cloud (VPC) and Elastic Compute Cloud (EC2).\u003c/li\u003e
\u003cp\u003e\u003cstrong\u003ePhysical Requirements: \u003c/strong\u003eSedentary Work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eWorking Conditions: \u003c/strong\u003eGenerally agreeable working conditions such as those found inside offices or equivalent work areas for more than 70% of the time.\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eWorking Environment: \u003c/strong\u003eThis role is work office-based. Flexible and/or remote working options may be considered and are reviewed/approved by management.\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eTravel Requirements: \u003c/strong\u003eTypically requires overnight travel less than 10% of the time.\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eLeveling Information:\u0026nbsp;\u0026nbsp; \u003c/strong\u003e\u003c/p\u003e
\u003cli\u003e\u003cstrong\u003eOverview:\u003c/strong\u003e Career-level position within the field. Considered highly skilled and proficient in discipline.\u003c/li\u003e
\u003cli\u003e\u003cstrong\u003eComplexity:\u003c/strong\u003e Conducts complex work important to the organization. Contributes to the measurable team and/or organizational objectives.\u003c/li\u003e
\u003cli\u003e\u003cstrong\u003eDegree of Independent Judgment:\u003c/strong\u003e Minimal supervision with wide latitude for independent judgment. May assist less-experienced team members.\u003c/li\u003e
\u003cli\u003e\u003cstrong\u003eEducation/Experience:\u003c/strong\u003e Typically requires a bachelor\u0027s degree (or international equivalent) and 6 years of relevant experience.\u003c/li\u003e
\u003cp\u003e\u003cstrong\u003eLocation:\u003c/strong\u003e Duluth, GA.,\u0026nbsp;Tallassee, AL. or\u0026nbsp;\u003cspan\u003eMississauga, ON.\u003c/span\u003e\u003c/p\u003e,EqualOpportunityEmployerDescription:Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities,PayTransparencyPolicyStatement:The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c),MatchScore:1.0,HasApplied:false,ApplicationJobBoardName:null,ApplicationJobBoardId:null,DateApplied:null,Salaried:true,CompensationAmount:null,PublishingStatus:1,Links:[],BehaviorCriteria:[],MotivationCriteria:[],EducationCriteria:[],LicenseAndCertificationCriteria:[],SkillCriteria:[],WorkExperienceCriteria:[],JobBoardMemberships:[{JobBoardId:9e6d300d-93f8-4db8-b9df-53a127fb74af,PublishedInternal:true,PublishedExternal:true,ExternalPostedDate:2020-11-19T14:11:49.406Z,InternalPostedDate:2020-11-19T14:11:49.406Z}],AssessmentUri:null,AssessmentStatus:null,OpportunityIsClosed:false,TravelRequired:null,TravelDescription:null,SupervisorName:null,Assessments:[],ApplicationId:null});

Company info

Neptune Technology Group Inc
Website :

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