Orange, CA, United States
Account Management, Healthcare
Nov 22, 2021
Member Liaison Specialist (Behavioral Health)
Department(s): Behavioral Health Integration
Reports to: Supervisor, Behavioral Health
FLSA status: Non-Exempt
Salary Grade: C - $19.7115 - $25.4808 ($41,000 - $53,000)
The incumbent is responsible for assisting Medi-Cal, One Care, and One Care Connect members with behavioral health care management needs in a call center environment, which includes, but is not limited to, securing behavioral health appointments for members, following up with members before and after the initial appointment, providing members with information and referring to community resources, and assisting member in navigating the behavioral health system of care. In this role, the Member Liaison Specialist will act as a consultative liaison to assist members, CalOptima Behavioral Health providers, health networks, and community agencies to coordinate Behavioral Health services. The incumbent will also participate in various CalOptima Behavioral Health initiatives and projects in support of the Behavioral Health Integration Department.
Possesses the Ability To:
Experience & Education:
CalOptima is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima wants to have qualified employees in every job position. CalOptima prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources Disability Management at 657-900-1134.
Job Location: Orange, California
To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/3528
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