Job Details

Represented Casualty Claims Service Specialist - Military veterans preferred

Company name
Allstate Insurance Company,

Bothell, WA

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99038Bothell, WA USEntry Level ProfessionalClaims
Where good people build rewarding careers.
Think that working in the insurance field can\u2019t be exciting, rewarding and challenging? Think again. You\u2019ll help us reinvent protection and retirement to improve customers\u2019 lives. We\u2019ll help you make an impact with our training and mentoring offerings. Here, you\u2019ll have the opportunity to expand and apply your skills in ways you never thought possible. And you\u2019ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job Description

Allstate Insurance Company has an exceptional career opportunity for a Represented Casualty Claims Service Specialist in Bothell Washington!

Think that working in the insurance field can\u2019t be exciting, rewarding or challenging?\u00a0 Allstate Insurance has an exciting career opportunity that will utilize your customer service and property technical skills to deliver on our promise to provide fast, fair, and efficient claim service.\u00a0 If you have the passion to help others and build the success of a great company, join the Allstate team.\u00a0
What your key responsibilities will be:

\tMake and maintain a connection with the customer by understanding and meeting their needs; serves the customer with empathy; and follows up to ensure that customer needs have been met
\tRequest and maintain medical records to assist the adjuster in assessing a bodily injury claim
\tOrganize medical records and input medical bills associated with the treatment to assist the adjuster in assessing a bodily injury claim
\tReceive, screen and route incoming telephone calls and other electronic correspondence
\tContact or receive contact from customers or other claim related third parties to obtain and/or provide necessary file information to comply with quality and process standards
\tGenerate and send appropriate forms to insured/claimant for completion
\tProcess claims payments as needed to obtain medical records
\tComplete all necessary forms, logs documents into the system, and routes them to the appropriate parties\u00a0\u00a0
\tParticipate in or assists in training new or less experienced employees and demonstrating work processes\u00a0\u00a0
\tAssist adjusters with more complex claim handling, analyze documentation and settle basic, straight-forward, and routine claims quickly and efficiently\u00a0

What we offer:

\tStarting salary range: $35,600 , salary paid commensurate with experience
\tCompetitive salary and pay raises based on performance
\t401k match PLUS pension
\tGenerous paid-time off (PTO) program up to four weeks during your first year
\tPaid training and ongoing development opportunities
\tEmployee discounts, including Allstate auto, home and life insurance and more
\tWide-ranging wellness programs to help you balance your work and personal life

Job Qualifications

\tHigh School Diploma or equivalent with previous experience in either customer service and/or a professional work environment
\tActivities are of moderate complexity, requiring some independent judgment, performed under general supervision, using procedures standard to the organization
\tAbility to coordinate information flow and internal processes
\tDemonstrates knowledge of internal operations and develops relationships to facilitate workflow
\tGathers resources and information needed to complete work


The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
Good Work. Good Life. Good Hands\u00ae.
As a Fortune 100 company and industry leader, we provide a competitive salary \u2013 but that\u2019s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you\u2019ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.
Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please see the notice regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please seethe notice regarding the Los Angeles Ordinance.

It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.

Company info

Allstate Insurance Company,
Website :

Company Profile
The Allstate Foundation brings the relationships, reputation and resources of Allstate to support innovative and lasting solutions that enhance people's well-being and prosperity. Since 1952, The Allstate Foundation has been dedicated to a straightforward purpose: helping people. We have created practical, proven programs for thousands of individuals and families to help them overcome personal challenges and uncertainties - leading to better, safer lives. The Allstate Foundation supports a range of programs across the nation, in the Chicago area (our backyard) and at the state and local level. In every case, we direct our resources and support toward areas that fulfill our commitment to help protect and prepare people across the nation.

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