Manager Business Continuity

Profile

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for managing the Business Continuity Management System (BCMS) activities (policy, planning, implementation and operation, performance assessment, management review, improvement, and documentation providing auditable evidence). Responsible for executing the Business Continuity Management System (BCMS) activities across the enterprise and implementing the Business Continuity Office (BCO), providing overall subject matter expertise, strategy, consulting, and standards to all lines of business across the enterprise. Work collaboratively and independently to facilitate crisis management and business continuity activities across the enterprise. May manage a team including exempt and non-exempt employees. Provides subject matter guidance to employees as required. Develops processes and procedures to drive department efficiencies. Assists in development and meeting of departmental budget.

Job Description

Core Responsibilities: Ensure responsibilities and authorities for relevant roles are executed across the organization. Manage the gap remediation activities identified after completion of Business Impact Assessments (BIAs), Technology Risk Assessments (TRAs), and Location Risk Assessments (LRAs), executing critical risk tolerance decisions balancing complex value vs. cost decisions. Monitor and escalate implementation of continuity strategies. Monitor and escalate for all relevant teams, technologies, and locations to have continuity plans commensurate with their level of criticality to key business processes. Monitor vendor management requirements for BC/DR for third-party vendors. Execute BCO program processes as necessary. Implement awareness and training programs to promote and educate the enterprise on the business continuity program, including specified roles and responsibilities. Execute and monitor BCMS Plan maintenance and exercising across the enterprise, including training and support. Monitor the effectiveness of business continuity as it pertains to enterprise resources and internal controls. Maintain ongoing collaboration with business units on crisis management, emergency preparedness, and continuity activities and requirements. Maintain relationships with vendors supporting program resources and initiatives. Act as business continuity and crisis management point of contact for business unit peers/ stakeholders across various lines of business. Support partnering with leadership of various risk disciplines (CGA, Cyber, Security, Risk Management) on implementation of continuity requirements. Conduct risk assessment, and program assessment. Conduct gap analysis and remediation strategy development. Manage crisis activation and response management. Manage business continuity program awareness promotion and training. Manage program governance and compliance management. Certified CBCP, CBCI, NICS/ICS. Oversee daily business operations and ensuring compliance with Company policies and procedures. Ensure internal control adherence and provides audit support. Adaptive flexibility, and change agent embracing new ideas. Analytical problem solver. Develop/coach others. Confidence, and diplomacy. Remain calm under pressure and tolerant of stress. Likely requires travel Consistent exercise of independent judgment and discretion in matters of significance Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Certifications

Certified Business Continuity Practitioner (CBCP)

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.

Company info

Comcast
Website : http://corporate.comcast.com