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Job Details

Customer Relations Representative

Company name
Amerigas Propane, Inc

Location
Eagle River, WI, United States

Employment Type
Full-Time

Industry
Customer Service

Posted on
Mar 25, 2020

Valid Through
Jul 08, 2020

Apply for this job






Profile

Customer Relations Representative

Location: 

Eagle River, WI, US

Company: 

AmeriGas Propane, Inc.

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premiere propane company, serving over 2 million residential, commercial, industrial and motor fuel propane customers.  Together, our 8,500 dedicated professionals will deliver 1.5 billion gallons of propane from 1,400 distribution points across the United States.

Posting

Are you looking for a customer service position with a nationally known company and industry leader? AmeriGas Propane, the largest distributor of propane in the United States, is searching for an efficient, customer service oriented person to join us as a Customer Relations Representative

At AmeriGas, our employees are the keys to our success and we are proud to offer a comprehensive benefits package, in addition to excellent starting pay:

• Exceptional medical, dental and prescription benefits

• 401(K) with company match

• Generous bonus potential

• Paid time off (including holidays)

• Paid Training

• Annual performance reviews and salary increases

• Propane discounts

• Career advancement

• Tuition reimbursement

Job Summary:

The Customer Relations Representative (CRR) acts as the first point of contact for all AmeriGas customers. The CRR is responsible for ensuring an extraordinary customer experience by building and maintaining relationships with customers and providing prompt and accurate service. The CRR will drive customer retention and growth through accurate posting of daily work, handling customer complaints and inquiries, a commitment to accuracy when reconciling accounts receivables, and strong organization skills when supporting delivery and service operations.

Knowledge, Skills and Abilities:

• Advanced knowledge in Microsoft office and windows based applications

• Ability to master SAP order to cash system

• Must have strong organizational skills as well as be extremely detailed oriented

• Must be able to work well in a team-oriented environment

• Must be service-oriented and sales minded

• Must have a professional telephone manner with the ability to maintain composure and remain pleasant under high pressure situations

• Must be resourceful and excel at problem resolution

Education and Experience Required:

• High school diploma required

• Two or more years in customer service industry strongly preferred

• Sales experience preferred

• Prior SAP experience is a plus

AmeriGas is a Drug Free Workplace.  Candidates must be able to pass a pre-employment drug screen and a criminal background check.  AmeriGas is an Equal Opportunity Employer.

Nearest Major Market:

Ironwood

Job Segment:

Customer Service Representative, Medical, ERP, SAP, Customer Service, Healthcare, Technology

Company info

Amerigas Propane, Inc
Website : http://www.amerigas.com

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