Manager Center Administrator

Profile

Job Information

Humana

Manager, Center Administrator

in

Jacksonville

Florida

Description

Healthcare isn't just about health anymore. It's about caring for family, friends, finances, and personal life goals. It's about living life fully. At Conviva, a wholly-owned subsidiary of Humana, Inc., we want to help people everywhere, including our team members, lead their best lives. We support our team members to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our team members fresh perspective, new insights, and exciting opportunities to enhance their careers. At Conviva, we're seeking innovative people who want to make positive changes in their lives, the lives of our patients, and the healthcare industry as a whole.

Responsibilities

Conviva is seeking a Center Administrator

that will develops and leads implementation for staffing plans, policies and procedures for the facility and works closely with clinicians to ensure optimal patient outcomes and company initiatives including but not limited to Quality, HEDIS / STARs, AHCA, financial management and employee and patient retention.

Job Functions:

Meets operational standards by contributing to and implementing strategic plans

Meets financial standards by providing annual budget information

Organize office operations and procedures to optimize operational efficiency

Assesses customer satisfaction with services and resolves complaints

Improves quality results by studying, evaluating, and re-designing processes

Recommends programs, services, and maintenance requirements

​ Required Qualifications

4 - 6 years of operational leadership experience within a multi-physician office

or clinical group

Direct leadership experience and demonstrated ability to lead, coach and mentor teams

Proven interpersonal skills with the ability to interface effectively both internally and externally with a wide range of people including physicians, office staff, hospital executives, medical groups, IPA's, community organizations and other health plan staff

Knowledge of and experience working with Provider Communities

Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems

Knowledge of Excel, Word and Power Point Presentations in a business setting

A high level of engagement and emotional intelligence

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

Basic knowledge of Population Health Strategy

Medicare knowledge

Managed care experience

Value Based Care knowledge

Proven ability to function effectively in matrix management environment and as a member of an interdisciplinary team

Solid understanding of medical care delivery, managed care financial arrangements and reimbursement

Bachelor's degree, preferably in Business Administration, Healthcare Administration or related field or equivalent experience

Experience managing a budget of $500,000 Additional Information

This role is considered patient facing and is part of Humana/Senior Bridge's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

For this job, associates are required to be fully COVID vaccinated or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home. We are a healthcare company committed to putting health and safety first for our members, patients, associates, and the communities we serve.

If progressed to offer, you will be required to:

Provide proof of full vaccination or commit to testing protocols

*OR  *

Provide proof of applicable exemption including any required supporting documentation

Medical, religious, state and remote-only work exemptions are available.

Alert:

Conviva, a subsidiary of Humana, values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website.

Interview Format: MODERN HIRE

As part of our hiring process, we will be using an exciting interviewing technology provided by Modern Hire, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com