Lead Scrum Master Remote or WAH Louisville Preferred

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Job Information

Humana

Lead Scrum Master , Remote or WAH, Louisville Preferred

in

Glen Allen

Virginia

Description

Healthcare isn't just about health anymore. It's about caring for family, friends, finances, and personal life goals. It's about living life fully. At Humana, we want to help people everywhere, including our associates, lead their best lives. We're seeking innovative people who want to make positive changes in their lives, the lives of our members, and the healthcare industry as a whole.

Responsibilities

To maximize impact, Humana is transitioning to a customer centric operating model in which teams will be built and organized around the customer journey. These new teams will have clear accountability for outcomes and be empowered to design, develop and deliver experiences in support of those outcomes. We are currently in the process of standing up the Stabilize Journey team. This team will focus on impacting the customer's journey for the post-discharge experience to ultimately improve member outcomes and reduce re-admissions ​ from initial education to plan purchase.

In this role, you'll work with a diverse team of subject matter experts, designers, data scientists, engineers and product managers to build and refine our development practices, oversee execution, and continually iterate to ensure success. You will have the opportunity to institute processes that accelerate development and improve coordination across teams.

Success in this role requires a spirit of collaboration, clear communication, and the ability to maintain a strategic focus amidst competing priorities. Ideal candidates will thrive in fast-paced, ambiguous start-up environments.

Responsibilities

Organize and facilitate Scrum ceremonies: daily standups, Sprint Planning/Grooming, Sprint Reviews/Demos, and Retrospectives

Enable team to become self-organizing and self-managing to achieve goals through consistent coaching

Work with the Product Management team to develop release plans and ensure product backlogs are well-groomed, prioritized and visible to all stakeholders

Motivate teams to perform and ensure team members are collectively responsible for all aspects of the committed work (analysis, development, testing, documentation, etc.)

Identify, address, and communicate project risks, dependencies, and team impediments

Assess the Scrum maturity of the team and coach the team to higher levels of maturity at a pace that is sustainable for the team

Coach a continuous improvement mindset across the organization by building and growing communities of practice

​ ​Establish and maintain strong working relationships with all stakeholders

Required Qualifications

5 of Agile Scrum experience

Team-player; comfortable working across departments and job levels

Grounded in consumer-centric thinking

Collaborative and goal-focused

See possibilities vs barriers

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

High sense of accountability and strong problem-solving skills

Excellent written and verbal communication skills

Strong interpersonal and leadership skills to influence across the organization

Bachelor's degree

Preferred Qualifications

Louisville location

Our Hiring Process

As part of our hiring process for this opportunity, we may contact you via text message and email to gather more information using a software platform called Modern Hire. Modern Hire Text, Scheduling and Video technologies allow you to interact with us at the time and location most convenient for you.

If you are selected to move forward from your application prescreen, you may receive correspondence inviting you to participate in a pre-recorded Voice, Text Messaging and/or Video interview. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews

In order to support the CDC recommendations on social distancing and reduce health risks for associates, members and public health, Humana is deploying virtual and video technologies for all hiring activities. This position may be subject to temporary work at home requirements for an indefinite period of time. These requirements include access to a personal computing device with a camera, a minimum internet connection speed of 10m x 1m, and a dedicated secure home workspace for interview or work purposes. Humana continues to monitor the situation, and will adjust service levels as the coronavirus situation evolves. The following changes are temporary and will be evaluated frequently with the goal of returning to normal operations as soon as possible. Your Talent Acquisition representative will advise on the latest recommendations to protect your health and wellbeing during the hiring process. #ThriveTogether #WorkAtHome

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com