Technical Claims Supervisor - Major Case Unit Construction

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Technical Claims Supervisor - Major Case Unit Construction

The candidate will deliver industry leading technical claim handling/management, claim outcomes, business support and customer service. Make claim services the firm competitive advantage. Collaborate with TPA team members, the firm Claim Account Managers (“CAM’s”) and other claim professionals to proactively develop and effectively execute on appropriate claim resolution strategies. Work closely with underwriters, Legal, Operations, claim professionals, and other the firm functions, to ensure timely and effective communication consistent with the firm's Procedures; striving to achieve optimum claim outcomes. Effective and timely communication with insureds and brokers; making exceptional customer service a top priority. Coverage analysis, investigation, liability and damage evaluation, timely and accurate indemnity and expense reserving (within specific granted authority), litigation management, vendor management, settlement negotiations, including use of structure settlements where appropriate, and claim resolution. Effective claim file documentation, claim coding and diary management. Retain and work closely with defense and coverage counsel to create and execute on litigation/coverage strategies and budgets. Analyze and pay legal bills, consistent with claims specific strategy/budget and the firm Claims Litigation Management Guidelines. Effective and timely claim reporting (verbal and written) to other claim professionals/management and business stakeholders, per the firm Claims Procedures. Attend mediations, trials, other proceedings and meetings. TPA claim staff training relating to the firm processes, procedures, expectations, reporting, technical claim handling, litigation/vendor management, legal/regulatory developments, customer service and other topics that may arise. Sharing of claim handling/customer service best practices. Assistance with claim file reviews and claim audits. Regular meetings with TPA claims staff. Maintain all required state adjustor licenses. Juris Doctorate is desired. Should have 8+ years Construction General Liability and 5+ years Auto Liability claim handling experience, including responsibility for complex and large exposure claims, or insurance defense/coverage practicing attorney with similar law firm experience. Significant experience handling claims involving contractual risk transfer, including making and responding to contractual indemnity and Additional Insured tenders is required. TPA management/oversight experience is a plus.

Additional Information

Job ID: 2022-6053

Company info

Arch Capital Group Ltd.
1125 Sanctuary Parkway, Suite 200
Alpharetta
Georgia
United States 30009
Website : https://www.archcapgroup.com/