Korean Speaking Front Desk Receptionist

Profile

Our busy OB/GYN office is in need of a Korean-speaking front desk receptionist! He/she will be responsible for the administrative duties involved with coordinating patient and physician schedules as well as bookkeeping, file management and office organization.

Day to Day Responsibilities

• Answer heavy multi-line phones and either direct the caller to the appropriate party or handle the caller’s needs yourself
• Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
• Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents
• Prepare charts for the day based upon each doctors’ appointment schedule
• Obtain authorizations and eligibility information for new/established patients
• Process payments from patients for co-pays and uninsured visits
• Schedule appointments for new and recurring patients based on Physician and PA/NP availability
• Utilize our EMR to store all pertinent files and information
• Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services
• Coordinate diagnostic tests, treatments and other necessary care with appropriate facilities and professionals
• Act as the face of the practice and provide support and guidance, as needed, to patients
• Other duties as assigned

Required Skills

• High School Diploma/GED required (Associate’s preferred)
• 1+ years’ experience in a healthcare setting or comparable experience
• EMR experience preferred
• Knowledge of medical terminology
• Ability to prioritize tasks in a fast-paced environment
• Excellent communication and problem-solving skills
• Ability to multi-task

Company info

Square Care Medical Group, LLP