Job added in hotlist
Applied job
Contract job
90-day-old-job
part-time-job
Recruiter job
Employer job
Expanded search
Apply online not available
Similar Jobs
Ticket Agent
Diamond Resorts International
Branson, MO
Apply Now >
Customer Service Associate
Walgreen Company
Branson, MO
Apply Now >
Welcome Ambassador
Diamond Resorts International
Branson, MO
Apply Now >
Electrical & Lighting CSA II - PT
Lowe's.
Hollister, MO
Apply Now >
Hardware CSA II - PT
Lowe's.
Hollister, MO
Apply Now >

Job Details

Ticket Agent

Company name
Diamond Resorts International

Location
Branson, MO, United States

Employment Type
Full-Time

Industry
Customer Service, Hospitality

Posted on
Oct 03,2019

Valid Through
Jan 16,2020

Apply for this job






Profile

Ticket Agent','SFC0000AY','!*!JOB SUMMARY   

Under general supervision, the Ticket Agent is responsible for ticket sales, promoting/up-selling local events while working alongside the resort’s Concierge Agents.  The Ticket Agent provides customer service to resort guests by selling local attraction tickets, suggesting area attractions and locations, distributing brochures and providing driving directions.

ESSENTIAL JOB FUNCTIONS

Provides members, owners, and guests with information on local attractions, entertainment and events in person and over the telephone.

Distribute and explain brochures.

Explain show schedules, type of show, show recommendations, appropriate arrival time, cancellation policy and driving directions via in person or over the telephone.

Issue theater and event tickets to customers, provide special accommodations for individuals with special needs, and recommend seating and number of tickets to the event.

Remain current on all local attractions, entertainment and events.

Track and maintain ticket inventory.

Prepare End of Day close-out statements and record daily cash flow in the Excel deposit schedule.

Record transactions and keep accurate count of sales.

Perform accurate accounting of monies at the end of shift.

Ensure satisfaction and safety of members, owners, and guests buying tickets by providing courteous, friendly, and efficient assistance.

Maximize profitability through the knowledgeable salesmanship of all resort facilities and services.

Responsible for completing all required company trainings and compliance courses as assigned.

Adhere to company standards and maintains compliance with all policies and procedures.

Perform other related duties as assigned.

EDUCATION

High School Diploma or equivalent.

EXPERIENCE

A minimum of six (6) months of cash handling experience and a minimum of one (1) year of customer service experience required.

No supervisory experience required.

SUPERVISORY RESPONSIBILITIES

This position does not include supervisory responsibilities.

LICENSE & CERTIFICATIONS

This position does not require licenses or certifications.

SKILLS & ABILITIES

This position requires the ability to understand and follow both oral and written instruction as well as have knowledge of and properly use Standard English and follow office practices.  This position must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers.

Specific skills and abilities include, but are not limited to the following:

Computer proficiency in Microsoft Word, Excel and Outlook.

Ability to operate general office machinery (i.e. computer, copy machine, fax machine, etc.).

Ability to interpret policies, procedures and manuals.

Excellent customer service skills.

Excellent time management skills, including the ability to organize and manage multiple priorities.

Ability to take initiative and effectively adapt to frequent changes.

Ability to recognize an emergency situation and take appropriate action.

Able to establish and maintain cooperative working relationships with internal and external customers.

Strong analytical and problem solving skills.

Ability to work as part of a team and/or independently with minimal supervision.

Able to perform a variety of duties, often of a different nature changing from one task to another, with impending deadlines and/or established timeframes.

Ability to speak competently and confidently in a public setting.

Able to effectively perform job duties with frequent interruptions and/or distractions.

Accurate cash handling skills (the ability to count currency, make and count back change).

Ability to work a flexible schedule: including nights, weekends, holidays, approved overtime and alternative schedules or shifts as requested by Management. ','US-Missouri-Branson','','1 Fall Creek Drive',' ','Branson','65616','Sales and Marketing','Full-time','Variable','Yes, 25 % of the Time','Ticket Agent

Company info

Diamond Resorts International
Website : http://www.diamondresorts.com

Similar Jobs:
Customer Service Associate/Loader
Location : Hollister, MO
Date posted 10/10/2019 Location Hollister, Missouri Location Name Hollister, MO Address 165 Mall Road Employment Type I Part time Employment Type II Regular Line of Business Store Department LWS_STR_Loaders (Front) What You Will D...
Receptionist
Location : Branson West, MO
Do people think of you as friendly? Are you able to work in a fast-paced environment?.H&R Block is seeking customer-centric seasonal Receptionists who can work in multiple locations with a flexible schedule during the tax season f...
Sunglass Hut - Store Manager 2- Branson Landing Luxottica • Branson MO 65616 Job #1025040623 Requisition ID: 125521 Store # : 005054 Sunglass Hut Position: Full-Time Sunglass Hut is a global leader in the sale of premium sunglasse...
EmploymentCrossing is great because it brings all of the jobs to one site. You don't have to go all over the place to find jobs.
Kim Bennett - Iowa,
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
EmploymentCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
EmploymentCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2019 EmploymentCrossing - All rights reserved. 169 192