Lead Technical Lead - Monitoring Advancement

Profile

Description

The Lead Technology Leadership Professional is responsible for all aspects of software or hardware product delivery and performance. The Lead Technology Leadership Professional works on problems of diverse scope and complexity ranging from moderate to substantial.

Responsibilities

The Lead Technology Leadership Professional works with design engineering and test team to drive products from design completion to volume production release. Performs various engineering tests to verify and validate product designs. Supports product evaluation and qualification on leading edge technology components. Ensures that production schedules are followed and product(s) meet specifications and quality requirements. Interacts with product engineering, quality, manufacturing and marketing teams to analyze and provide technical support to help resolve customers' product related problems/issues. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action.

Responsibilities:

Evaluate Humana's existing monitoring strategy and lead a team to answer how do we take our existing monitors and data sources, potentially add to them, and predict failures/outages or customer disruption before they occur.

Experience with industry standard logging and monitoring tools such as Dynatrace, application logging, Splunk, etc. Preferred

Experience with corrective automation driven from predicting failures from monitoring and alerting.

Required Qualifications

Bachelor's degree in Computer Science, Information Technology or related field

2 or more years of project leadership experience

Experience with the technologies in use in the application(s) or infrastructure

Experience with unit testing and mocking

Ability to manage multiple tasks and deadlines with attention to detail.

Ability to communicate effectively and deliver presentations to senior leaders

Advanced experience leading special projects and producing metrics, measurements and trend reports

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

MBA or other Advanced Degree

Demonstrated ability to run large scale, highly visible programs with responsibility for multiple project teams

Possess a solid understanding of operations, technology, communications and processes

Six Sigma certification

ITIL certification

Additional Information

Will report to the Associate Director, Site Reliability Engineering, IT Site Reliability Engineering

Must be will to work Eastern Time Zone

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com