Workers Compensation Case Manager

Profile

Workers’ Compensation Case Manager

The candidate will work directly with and support the assigned Workers’ Compensation Attorney/Hearing Representative. In addition, work with other members of the Workers’ Compensation department, as well as other departments within the Firm. Responsible for case management of assigned caseload. Along with handling attorney, manage approximately 150-200 cases from beginning until we and/or client have received settlement. Process new intake files by making initial contact with the client, verifying intake packet with the client, opening the file on the Firm’s case management software, sending representation/opening letters, setting up initial medical appointment, obtaining subpoena records. Answer heavy volume of telephone calls/emails from clients, insurance companies, defense counsel, doctors and medical facilities, and any other parties associated with the case. Medically manage the cases by scheduling medical appointments, requesting treating physician changes, setting AME’s/PQME evaluation appointments. Follow up with doctors for reports or status. Review pertaining correspondence for each case. Keep files up to date with medical evidence by obtaining medical reports. Along with handling attorney, review medical reports and serve PTP’s with PQME/AME reports for further treatment or if client is P and S. Ensure client is receiving all Workers’ Compensation benefits they are entitled to. Request doctor panels for case development. Prepare files for hearings, trials/MSC/PC/SC/CX and depositions by writing case summaries, creating medical index, preparing trial exhibit. Complete IMR application and send medical reports to IMR. Object to medical reports as requested by attorney. Shrink file by eliminating unnecessary documents that have already been scanned in the electronic file. Send out files for subbed out cases. Enter any and all notes relating to each case on the Firm’s case management software. Alert the Team Lead when defense counsel/adjusters have not responded to requests for medical treatment or benefits and/or when good faith efforts have been exhausted. Maintain open lines of commutation with client to improve the Firm’s overall client retention. Perform other duties as assigned by Management and/or Team Leaders.

Company info

The Dominguez Firm
3250 Wilshire Blvd, 2200
Los Angeles
California
United States 90010
Website : http://www.dominguezfirm.com