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Job Details

Senior Program Manager

Company name
Benchmark Electronics

Concord, CA

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Job Title Senior Program Manager Job ID(Requisition ID): 3144 Job Summary Precision Technologies, a division of Benchmark Electronics, Inc. Precision Technologies Concord has an extensive capability in mechanical manufacturing. Our customers are leading Original Equipment Manufacturers who require exacting precision mechanical production capabilities. Our product lines include Semiconductor,and Scientific Instrumentation. Our Capabilities Include: • Precision CNC 5-Axis Milling and Turning • Functional testing • Medium to Large Coordinate Measuring Capabilities Successful candidate will manage customers’ interface to achieve high customer satisfaction, profitable business relationships, and sales growth with new and existing customers, and provides strong team leadership of the customers’ teams to ensure internal and external customers’ needs are met. Essential Functions and Competencies Manages and leads customers’ teams activities as primary day-to-day customer contact. Supports new product introduction activity including cost, pricing, and prototype activity. Works with customer(s), materials, and operations to manage build and delivery schedule. Provides customer forecast information to master scheduling and to management for revenue and manpower planning. Supports quality, test, Engineering Change Order (ECO), materials and depot activity. Recovers costs for ECO activity, Non-Recurring Expenses (NRE) and miscellaneous. Resolves excess/obsolete inventory issues. Assists in resolving Accounts Receivable (A/R) issues as required. Assists in preparation to negotiate, manage, and update contracts. Communicates effectively with customer(s) and within factory. Leads, or assists in leading, business review meetings with BEI and customer. Seeks additional sales opportunities within customer(s). Manages multiple team tasks to include but not limited to continuous improvement programs, business analysis, quoting and pricing, contract reviews, change management, on-time delivery, inventory, and forecasting. Supports management team as needed with building customers’ relationships and business development, with forecasting and pricing strategies, with ensuring profitability, and with meeting business unit objectives. Provides centralized management over all business and technical aspects of a customer’ accounts. Manages customers’ concerns, corrective actions, and leads issues to completion. Develops an understanding of DFx philosophy and promotes it with customers and within the customer team. Provides customers with written corrective action to escalated issues. Works with Materials/Procurement to establish internal goals for annual inventory turns and reports actual turns regularly. Leads end of life program management to meet BEI and customer goals pertaining to product availability and component material planning, including working with engineering to determine alternate component solutions. Assists other team members as needed to ensure customers’ needs are met. Qualifications / Education / Experience Works collaboratively with suppliers or customers with direction and Will be able to take on project leadership/ownership. Effective analytical, planning, and organizational skills. Solid financial understanding, risk analysis ability, relationship-building, and project management. Leads or participates in a continuous improvement activity with complete documentation including a follow up review with the team in a presentation format. Available for travel up to 25% of the time, including day, overnight and international travel as required. Strong organization and prioritization skills. Strong interpersonal skills.Excellent written and verbal communication, as well as, presentation skills. Strong negotiation and problem solving skills. 5 years program management experience; 3 years in a leadership role. Experience with more complex larger accounts. Previous experience with CNC Machining.4 year degree preferred Job Category Sales Job Location Concord, CA, USA Schedule Day Pay Type Salary Travel Requirement Yes Job Type Full-Time Apply Now Send this job to a friend Send this job description to a friend by email. All the relevant details will be included in the message. Click here to send this Job Attention Search Agencies Please note that we are not accepting agency phone calls or referrals regarding position vacancies. Third parties should not submit resumes on this site or to Benchmark employees directly. If the decision is made to engage the services of a search agency, we only work with organizations on our preferred vendor list with whom we have a written agreement. If you would like to be considered for this list in the future please contact the local Human Resource office.

Company info

Benchmark Electronics
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Company Profile
Benchmark Electronics, Inc., together with its subsidiaries, provides integrated electronic manufacturing services in the Americas, Asia, and Europe. The company provides engineering solutions, including new product design, prototype, test, and related engineering solutions; and custom test, and automation equipment design and build solutions. It also offers manufacturing and fulfillment solutions, including printed circuit board assembly, assembly of subsystems, circuitry and functionality testing of printed assemblies, environmental and stress testing, and component reliability testing; flex circuit assembly and test solutions; and systems assembly and test solutions, as well as environmental stress tests of assemblies of boards or systems. Additionally, the company offers electronics manufacturing services to communications, defense and aerospace, industrial, medical, and computer original equipment manufacturer (OEM) markets. It serves OEMs of computers and related products for business enterprises, medical devices, industrial control equipment, testing and instrumentation products, and telecommunication equipment. Benchmark Electronics sells its products directly, as well as through independent marketing representatives. The company was formerly known as Electronics, Inc. Benchmark Electronics, Inc. was founded in 1979 and is based in Angleton, Texas.

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