Enterprise Transformation Automation Analyst

Profile

Description

Humana is looking for someone to join their intelligent robotics process automation center of excellence. Join a team to increase business value by discovering, defining, and potentially delivering, opportunities for automation. You will be working with process owners and subject matter experts on process discovery, along with learning and utilizing emerging process discovery tools. You will also look for opportunities to deliver low-code solutions.

The Senior Enterprise Transformation Professional may also plan, perform and implement process improvement initiatives using frameworks such as Lean or Six Sigma. Work assignments involve moderately complex to complex issues where the analysis of needs, processes, or data requires an in-depth evaluation of variable factors.

Responsibilities

Responsibilities

Lead business process reviews to identify process automation opportunities

Collaborate across IT and Business to develop requirements to automate processes

Utilize process or task mining tools, as appropriate, to inform process discovery

Create cost/benefit analysis to estimate the ROI for an automation

Develop low-code solutions as appropriate

Engage in process improvement initiatives as needed

Develop clear process diagrams and documentation at varying levels of detail for different audiences

Effectively communicate insights, plans, and outcomes to cross-functional team members and management

Thinking strategically to communicate the big picture with the ability to detail complex processes

Required Qualifications

Bachelor's degree

5 or more years of technical experience

Knowledge of Systems Development Life Cycle

Experience writing requirements

Demonstrated experience with process diagramming and documentation

Exceptional communication (oral and written), facilitation, and interpersonal skills with the ability to quickly build rapport at all levels within the organization

Comprehensive knowledge of Microsoft Office applications including Word, Excel, PowerPoint, and Visio

Must be passionate about contributing to an organization focused on continuously improving consumer experiences.

Preferred Qualifications

Experience with data analysis and creating CBAs

Experience developing low-code robotic or cognitive process automation

Experience with SAFe methodology and Agile tools

Experience with process discovery and task mining system capabilities

Six Sigma certification

Experience leading process improvement engagements using a variety of tools and methods to problem solve and find opportunities for process automation (i.e. value stream analysis, waste identification, etc.)

Working knowledge of ad-hoc query tools and data repositories that support data extraction and manipulation

MBA or other Advanced Degree

PMP certification

Additional Information

Why Humana?

At Humana, we know your well-being is important to you, and it's important to us too. That's why we're committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. Just to name a few:

Work-Life Balance

Generous PTO package

Health benefits effective day 1

Annual Incentive Plan

401K - Immediate company match

Well-being program

Paid Volunteer Time Off

Student Loan Refinancing

If you share our passion for helping people, we likely have the right place for you at Humana!

COVID Vaccination Policy According to Humana's COVID-19 policy, vaccination and masking is required regardless of vaccination status (with exception for eating and drinking) for associates working in a clinical setting where patients receive care (e.g., pharmacy retail locations, clinics, home care). The policy only requires the primary series alone (first and second vaccine). Boosters are encouraged, but not required. Associates have the option to request an accommodation for medical, religious or other personal needs.

Work-At-Home Requirements

To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

Satellite, cellular and microwave connection can be used only if approved by leadership

Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI/ HIPAA information.

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information to the application at Humana's secure website.

**Preference for candidates near Louisville, KY

#LI-Remote

#LI-CB2

Scheduled Weekly Hours

40

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

Company info

Humana Inc.
Website : http://www.humana.com