Kelly Services, Inc.
Kelly Services\u00ae\u00a0has been providing outstanding employment opportunities to the most talented individuals in the marketplace. We are proud to offer a contract opportunity to work as a\u00a0Customer Care Rep\u00a0in a\u00a0Fortune 500\u00ae\u00a0corporation located in Indianapolis, IN!\r
\u00a0By working with Kelly in this role, you would be eligible for:\r
- A competitive hourly pay rate with weekly checks\r
- Online continuing education via the Kelly Learning Center\r
- Several employee discounts\r
- And more!\r
Pay Rate: \u00a0$15.00\u00a0per hour\r
Duration:\u00a0 3 months (possible extension or temp-hire)\r
Important information: This position is recruited for by a remote Kelly office, not your local Kelly branch. To be considered for this position, you must use the \u201csubmit now\u201d button below.\r
MAJOR JOB DUTIES AND RESPONSIBILITIES:\r
\tHandles 80 inbound calls per day.\u00a0 Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims\r
\tAnalyzes problems and provides information/solutions\r
\tOperates a PC/image station to obtain and extract information; documents information, activities and changes in the databases\r
\tThoroughly documents inquiry outcomes for accurate tracking and analysis\r
\tDevelops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner\r
\tResearches and analyzes data to address operational challenges and customer service issues\r
\tHigh school diploma or GED\r
\tCall center/customer service experience preferred.\u00a0 Insurance/medical background is a plus\r
\tProven attendance record is required\r
\tProficient computer skills with ability to utilize multiple screens/databases at once\r
\tMultitasking, analytical thinking, verbal communication, problem solving, and conflict resolution skills required\r
As a Kelly Services candidate you will have access to numerous perks, including:\r
\tExposure to a variety of career opportunities as a result of our expansive network of client companies\u00a0\r
\tCareer guides, information and tools to help you successfully position yourself throughout every stage of your career\r
\tAccess to more than 3,000 online training courses through our Kelly Learning Center\r
\tWeekly pay and service bonus plans\r
\tGroup- rate insurance options available immediately upon hire*\r
*Available for purchase and administered by a designated third-party vendor\r
Why Kelly\u00ae?At Kelly Services\u00ae, we work with the best. Our clients include 95 of the Fortune 100\u2122 companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.
Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.]]
Kelly Services, Inc.
Website : http://www.kellyservices.com
William Russell Kelly founded the company in Detroit on October 7, 1946, operating as the Russell Kelly Office Service. He is widely credited with pioneering the modern temporary help industry. The company was renamed Kelly Girl Service in 1957, and it became Kelly Services® in 1966 to reflect the growing services of the company. Established in the International Marketplace In 1968, Kelly Services opened its first international office in Toronto, Ontario, Canada. The company’s first European office opened in 1972 in Paris, France. Today, we offer a full suite of outsourcing, consulting, and staffing solutions—delivered globally from over a 70-year heritage of dynamic talent innovations. Total Sales Revenue in 2016 was $5.3 billion. Fortune U.S. Rank Kelly Services is currently ranked 490 in the Fortune 500 list of America’s largest companies.