Job Details

Patient Service Representative-Front Desk Check In

Company name
Metro Dentalcare

Location
Winston Salem, NC

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Profile

A front desk team member who answers phones, schedules patients, collects co-payments, greets patients and performs record filing (entry level admin team member).

Essential responsibilities:

Answer incoming calls using proper telephone etiquette.

Check patients in and out.

Schedule/confirm patient appointments.

Perform all necessary paperwork (i.e. patient charts, referrals, appointment cards, welcome packets and treatment plan forms).

Collect all co-payments and past due balances on date of service.

Present financial policies and arrangements accurately to patients.

Facilitate effective patient flow using the proper callback system.

Identify, reference and apply insurance coverage and billing.

Perform basic computer functions.

Act in a professional manner.

Other duties as assigned.

Required Skills

Six months of similar job experience.

Demonstrate ability to assume Patient Services Representative’s essential responsibilities.

High School Diploma or equivalent.

Demonstrate knowledge of effective scheduling.

Comply with protocols and standards.

Demonstrate and promote superior customer service skills.

Ability to multi-task.

Exercise basic knowledge of dental terminology.

Support corporate vision and strategy.

Job Location

Winston Salem, , United States

Company info

Metro Dentalcare
Website : http://www.metro-dentalcare.com

Company Profile
Metro Dentalcare offers convenience for your life with more than 39 offices throughout the Minneapolis and St. Paul metro area offering flexible hours including early morning, evening and Saturday appointments. Whether you work or live in Elk River or Eagan, Shakopee or Stillwater, or anywhere in between, Metro Dentalcare has a location near you.

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