Job Details

Student Finance Representative - Packager

Company name
National-Louis University

Chicago, IL, United States

Employment Type

Finance, Accounting, Education

Posted on
Nov 19, 2020

Valid Through
Mar 04, 2021

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Position Title

Student Finance Representative - Packager

Who we are:

National Louis is a 130 year old university that has been grounded in the values of innovation, access, and excellence from its inception. As an institution we believe in providing access to educational opportunity and that education is our greatest lever for social and economic mobility. We are a student focused community that is committed to continuous improvement and asks how do we become more “student ready” so that we may better serve our students. We believe that through education we are able to empower change and build healthy communities. Our community works hard in the service of students and supports one another like a family.

What we offer:

At National Louis University we offer our employees an innovative environment to work together and inspire the ideas that will make an impact. As our external environment changes, our employees are provided the opportunities and tools needed to grow both personally and professionally to remain successful.


employees and dependents are offered a wide range of benefits, including but not limited to, Health Insurance benefits, Retirement benefits, Paid Time Off and Educational Benefits.


Chicago, IL - 122 S. Michigan Ave.

If other, please specify

Position Status

Full Time

If part time, hours per week

What you will do:

National Louis University is seeking applicants interested in joining our team as a Student Finance Representative

. This position is responsible for reviewing student files, evaluating financial aid applications, awarding and advising students on their eligibility for Title IV funding. Positions assigned to this classification will have a high technical knowledge of financial aid programs and procedures to independently assist students and peers over the phone and via electronic correspondence. The position requires analytical skills and the ability to work independently and with a sense of urgency. In addition, the position requires that all job responsibilities are completed accurately and compliantly in accordance with Title IV regulations.


In this role you will:

Comply with all Federal, State, and institutional policies and procedures. Ability to understand and interpret Title IV regulations. Ensure NLU’s continued compliance as established by accrediting agencies, state entities and current established company targets. Review all student financial aid files for completeness, accuracy and ensure verification requirements are met. Perform outreach to students as need in order to advise them on their financial aid eligibility and potential funding options. Post related award data into student information system to ensure timely and accurate disbursements.

Calculate award grant and loan eligibility using a borrower based academic year (


) or standard academic year (


) and certify federal and private student loans. Maintain knowledge of Federal Student Aid and internal University awarding, disbursing, and refund regulations. Perform verification of student financial aid eligibility as needed Maintain and coordinates awarding and student aging reports and actively outreach student to resolve issue.

Accurately advise students on




loan eligibility. Review, analyze, and provide solutions to escalated student issues and communicate proposed solutions back to the appropriate party. Identify areas of opportunities to management and work on developing potential solutions.

Ensure ethical and accurate documentation and record keeping which meets all company and regulatory agency standards. Provide exceptional customer service to both internal and external customers via phone and email. Participate as an active team member of the Student Finance Office and ensure active communication and cohesive working relationships with all other departments.

May manage student workers as appropriate

Other duties as assigned.

Your Competencies:

Essential Skills/Experience

Associate’s degree in Accounting or related field required. Bachelor’s degree with coursework in math, business, or finance preferred

At least 1 years of experience in a financial aid department of an accredited college or university with direct responsibility for advising on or awarding Title IV activities or programs preferred.

Posting Number


Number of Vacancies


Open Until Filled

Special Instructions Summary

Company info

National-Louis University
Website :

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