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Job Details

Lead Business Analyst

Company name

Columbus, OH

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This role reports to the Manager Applications and is responsible for guiding less experienced or service provider Business Analysts in requirements development and management, while simultaneously applying their analysis experience managing his or her own complex business projects to reach the best outcomes for the customer and the business.  Analyzes, validates, and documents business, organizational, and/or operational requirements based solely on the requirements of the business project.  Acts as a liaison between the business area, IT, and other project stakeholders.  Individuals at this level are considered fully competent to independently perform work assignments.

Essential Responsibilities

Manage own schedule of work and work with stakeholders or subject matter experts, with little supervision

Demand Assessment - assist Business Relationship Managers to review and provide input into the business strategy and formulate business cases inputting analysis and views on high level business goals and outcomes

Business Planning - begin eliciting business requirements and modeling processes (as-is/to-be, using Business Processing and/or Value Stream Mapping), recording in standard documentation, and socializing the project with other IT teams i.e. Architecture, Applications, Infrastructure, and Services

Definition and Design - facilitate workshops to evolve scope, gather detailed requirements, develop use cases and begin visualizing the end result, using standard tools and techniques:

Requirements Elicitation: Leads, designs and facilitates business engagements to establish scope, business needs, project objectives, outcomes and expectations on business processes

Requirements Development: Works to ensure that quality business requirements are produced, accepted and approved by the key stakeholder and business solution designs can deliver effectively

Requirements Management: Oversees end to end traceability against quality business requirements using appropriate tools and templates

Solution Assessment & Validation: Engages with key stakeholders to influence the solution design to meet business goals, scope and strategy requirements. Provides input into the identification and delivery of project benefits, traceability of requirements and impact of solutions. Develops cross business and service user communications, acceptance test plans and supports testing and implementation

Delivery and Deployment - consulting role, providing clarification services regarding the project Vision, Scope and Requirements, plus assessing and managing Change Requests through the standard process. Assist testing teams craft suitable test scripts.

Coach and provide daily guidance, leadership and direction to other Business Analysts or other members of the team

Use templates, tools and (internal) processes consistently, helping evolve all as required, coach other Business Analysts on use when needed

Works with vendors to review and discuss products, and writes or participates in the writing of RFIs and RFPs.  Reviews proposed designs and solutions for usability and to assure requirements are satisfied

Becomes domain and product expert by way of researching, testing, and familiarizing self with defined domains and new products and/or systems.  Prepares and implements detailed, organized, and user-friendly written procedures for product and/or system end users.  May develop and conduct end-user training programs utilizing a variety of training vehicles

Observes various business processes and identifies and recommends opportunities for improvement.  Supports procurement of new products or systems by conducting extensive product research and preparing detailed written reports to management

Other duties assigned by management


 Required for Selection:

Bachelors Degree or equivalent work experience

Minimum 5-7 years of experience with business modeling concepts and business application development.  Demonstrated strong business analyst skills and practicing Senior Business Analyst on 2-3 large/complex project

Certified Business Analyst professional (CBAP) strongly preferred

Experience with all phases of Systems Development Lifecycle (SDLC) with one or more of the methodologies: waterfall, agile and/or hybrid methodologies

Demonstrated knowledge of project management practices, process interviewing and mapping, and project scope documentation techniques

Evidence of ability to lead, guide, and coach less experienced business analysts

Ability to use appropriate modeling techniques and build business cases

Strong teaming skills, collaboration, negotiation, communication, organizational, people management and conflict resolution skills

Experience working closely with service providers

Excellent analytical and problem solving skills

Preferred for selection:

Utility experience

Experience with hybrid agile/ iterative development methodologies

Knowledge / experience using testing tool like HP ALM and agile development tools like JIRA

Inclusion & Diversity

Value inclusion within your day to day responsibilities by respecting others' perspectives/convictions, engaging others' opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.

Treat others with respect and consideration.  Actively participate in creating and contributing to a positive work environment.

How To Apply

For immediate consideration, please apply on-line at

on or before March 23rd!

Equal Employment Opportunity

NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, genetic information, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities.

Company info

Website :

Company Profile
At NiSource (NYSE: NI), our aspiration is to be America’s premier regulated energy company, providing customer-focused energy solutions, investment-driven growth opportunities, and sustainable value for our customers, investors and employees. Underpinning this effort is our unwavering commitment to top-tier safety and reliability, collaborative stakeholder relationships, inclusive and engaging work environments, strong governance and transparency, and forward-looking environmental practices and stewardship.

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