Medical Records Clerk

Profile

Description

Conviva Care Solutions is seeking a hard-working and dedicated Medical Records Clerk who assembles and maintains patients' health information in medical records and charts and is interested in being part of a team that focuses on excellent service to others.

Responsibilities

Essential Functions:

Answers telephone calls regarding medical record questions in a friendly and knowledgeable manner.

Processes and obtains accurate requested information ensuring proper release or request of medical records according to Federal/State/HIPAA guidelines.

Updates computer system, keeping records accurate, to reflect any changes when releasing patient information.

Obtains records from specialist office.

Files all medical reports including lab, correspondence, newborn records, on call dictation, etc., in proper order following office guidelines.

Files charts gathered from doctor's office, pods, and counters.

Responsible for scanning and attaching to the appropriate binder per EMR protocols.

Required Qualifications

A minimum of one year of experience working in medical records

Excellent customer service. Must interact with patients in a respectful and amicable manner. Employees are expected to treat patients with compassion and protect their rights.

Computer skills, scanning, experience requesting medical records from the hospital or specialist office.

Must be well organized, ability to multi-task and detail oriented.

Preferred Qualifications

Previous experience in a healthcare setting

Familiarity with HIPAA guidelines

Familiarity with medical terminology and/or ICD-9 codes

Additional Information

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com