Harris Teeter, Inc.
Created 11-1-2017 SUMMARY Work closely with Communication Manager to enhance and protect Harris Teeter reputation and elevate the company’s unique story. Manage external and internal communication. Promote a positive public image and control the dissemination of information on company’s behalf. Do all of this with quality, service, speed and innovation while demonstrating Service Excellence principles. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Develop effective corporate communication strategiesManage internal communications (memos, Associate newsletter – It’s My Harris Teeter)Draft content (e.g. press releases) for mass media or company websiteOrganize initiatives and plan events or press conferencesManage special event planning including public relations aspects of store grand openings, including Taste of TeeterAttend all grand openings – store & fuel centerCoordinate with media and handle requests for interviews, statements etc.Establish and maintain favorable relationships with consumer, professional and business related organizations. Develop contacts with consumer advocacy groups, build relationships with relevant governmental agencies and foster a working relationship with appropriate industry and trade association representatives.Collaborate with Marketing team to produce/edit copy for advertisements, when neededServe as a back-up to Communication Manager as strategic communications leader, spokesperson and crisis communications coordinatorExecute crisis communication plans for the company, including development & dissemination of crisis communication messagesCommunicate strategies or messages from senior leadershipServe as alternate member of company’s Special Situations Team to direct company in times of crisis regarding messages to the media and general publicServe as company’s liaison for sustainable effortsDevelop, execute and manage store tour/field trip programManage fundraising event requests as submitted by nonprofit organizationsExecute/accelerate corporate contribution strategies & programs (i.e. in-store donation campaigns)Respond to community organizations regarding contribution requestsManage administration of contribution budget – requesting & mailing checks; processing invoices; providing per period variance reportingFoster corporate-wide partnerships with various non-profit groups to build image of Harris Teeter as good corporate citizenDevelop plan to share nonprofit partnership messages through new and available in-store mediumsDevelop and communicate strategy for store donation certificates to align with corporate giving guidelinesTrain and oversee any third-party support personnel and/or internsConnect store operations with local community relations effortsManage annual Associate Giving Campaign Develop/manage Class 1 Recall proceduresServe as resource to other departments on associate communication issues and how best to communicate with associates.Serve as HT Daily backupAssist in distributing communication through government relations portal to encourage Harris Teeter associates to write appropriate members of Congress and regulatory agencies about how their vote may affect our company, industry and associates. Qualifications QUALIFICATIONS Individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Minimum of a Bachelor’s Degree in Journalism, Consumer Affairs, Business Administration, Communications, Public Relations, Marketing or related field with at least two years on-the-job experience, preferably in retail and/or food industry; or a minimum 3-5 years of on-the-job experience in Public Relations or Communications field. LANGUAGE SKILLS Excellent written and oral communication skills, in-depth business knowledge, ability and skill to influence needed change in company without confrontation. Style necessary for managerial acceptance and credibility and respect in the company, leadership skills, knowledge of computer systems. Exemplary people skills, problem solving ability and good decision making skills. COMPUTER SKILLS Extensive knowledge of Microsoft Office – specifically, Outlook, Word, Excel, and PowerPoint. Preferably experience with Public Relations/Media analytics platform. MATHEMATICAL SKILLS Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. AVAILABILITY & TRAVEL Ability to be on call on weekends and after hours. Ability to travel overnight. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and climb or balance. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate Additional Info Job Industries Retail
Harris Teeter, Inc.
Website : http://www.harristeeter.com
Harris Teeter, a wholly-owned subsidiary of The Kroger Co. (NYSE: KR), was co-founded in 1960 by North Carolina grocers W.T. Harris and Willis Teeter. Harris Teeter operates over 220 stores and one fuel center in eight states and the District of Columbia. In addition to its retail stores, Harris Teeter also owns grocery, frozen food, and perishable distribution centers in Greensboro, NC and Indian Trail, NC, as well as a dairy in High Point, NC. Harris Teeter is headquartered in Matthews, NC and has approximately 26,000 associates.