Public Storage, Inc.
Excellent Customer Service
Provide customers with the highest levels of service and professionalism ensuring customer satisfaction without compromising on Public Storage integrity
Act as a liaison between customers and management; ability to resolve multifaceted issues that may require extensive research and complex decision making skills
Day-to Day Business
Answer inbound customer calls on a daily basis and perform administrative duties on items such as customer account and status inquiries, plus make outbound return calls to customers
Attend one-on-one feedback sessions on performance and participate in team meetings to ensure success
Participate and contribute in related Customer Service, Marketing and other projects
Starting hourly rate of $14 with annual merit increases based on performance
Four weeks paid training
Comprehensive group healthcare programs
401(k) with generous employer match
Paid time off with annual cash payout of unused hours
Internal promotional and career opportunities
SKILLS REQUIRED FOR YOUR SUCCESS:
Minimum of 2 years customer service experience -- preferably in a call center, hospitality or banking environment
Multitask; talk and type; move from administrative to live calls
Strong verbal and written communications skills
Research, define and understand customer concerns/issues, follow-up and collect data while considering viable solutions
Proficient in Windows-based computer programs with excellent navigation skills.
Bilingual is a plus
Click the "APPLY" button to take charge of your sales and service career today!
Public Storage, Inc.
Website : http://www.publicstorage.com
Public Storage built its first self-storage facility in 1972. Today it operates over 2,200 unique and diverse company-owned locations in the United States and Europe, totaling more than 142 million net rentable square feet of real estate. Its PS Business Parks interest adds another 28 million(approx.) rentable square feet of commercial and industrial space. Based on number of tenants, Public Storage is among the largest landlords in the world.