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Job Details

Licensed Master Plumber

Company name
Steel City Heating & Air Incorporated

Rochester, NH, United States

Employment Type


Posted on
Sep 15, 2022

Valid Through
Dec 29, 2022

Apply for this job


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Why You Should Join the Service Experts Team?

Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!

Service Experts Company Perks and Benefits for YOU

No On Call Shifts!! Top Pay

for Top Performers

, including incentive and bonus opportunities, depending on the position

Our Top Plumbers earn over $130,000

Generous PTO provided

19 paid days off within your first year of employment (vacation, personal holidays, & national holidays)

24 paid days off after your 2


year of employment

No layoffs during “Slow Season

– due to our extensive customer base, you will never have to worry about not being able to provide for your family year-round

Ready to get out of your work truck? We have ample advancement

and career-growth opportunities

available across the U.S.

Hold on to your more of your paycheck with Company-sponsored Medical, Dental,

and Vision Insurance programs

We provided wellness program

options for free employee medical

Company-provided smart phone

, tablet

, uniform plan

, and tool replacement


We’ll make you better at what you do with our internal Training Academy

Best-in-class 401(k) Retirement Savings Plan

with attractive company matching


Company-paid employee Life Insurance

with options for YOU and your Family!


and Long-term disability

insurance options that will protect you and your family if you are unable to work

Supplemental benefit programs

such as: Legal advice, pet insurance, and health advocacy programs

Come join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!

Position Summary:

Under minimal supervision, performs diagnostic, service, and installation of plumbing in residential and light-commercial environments.  Holds master plumbing and/or gas license as required by governmental regulations.  Ensures that work is performed in accordance with relevant codes.  Assembles, installs, or repairs pipes, fittings, or fixtures of heating, water, or drainage systems in accordance to specifications and plumbing codes. 


Key Responsibilities:

Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner.  Identifies potential problems to prevent premature and unexpected breakdowns or callbacks.   

Maintains and repairs plumbing systems carrying water, steam, chemicals and fuel in heating, cooling, lubricating and other process piping systems by replacing defective washers, replacing or mending broken pipes, or opening clogged drains.  Repairs or replaces plumbing fixtures; test joints and pipe systems for leaks, open clogged drains, measure, cut, thread, bend, ream and install pipe and pipe fittings.  Inspects high pressure, air, steam, water and gas systems to ascertain malfunctions. 

Assembles pipe sections, tubing, or fittings, using couplings, clamps, screws, bolts, cement, plastic solvent, caulking, or soldering, brazing, or welding equipment. Weld small pipes or special piping, using specialized techniques, equipment, or materials, such as computer-assisted welding or microchip fabrication. 

Locates and marks the position of pipe installations, connections, passage holes, or fixtures in structures, using measuring instruments such as rulers or levels, and cuts openings 

Installs pipe assemblies, fittings, valves, appliances such as dishwashers or water heaters, or fixtures such as sinks or toilets, using hand or power tools.  Anchors steel supports from ceiling joists to hold pipes in place.  Cuts openings in structures to accommodate pipes or pipe fittings, using hand or power tools.  

Measures, cuts, threads, or bends pipe to required angle, using hand or power tools or machines such as pipe cutters, pipe-threading machines, or pipe-bending machines 

Installs underground storm, sanitary, or water piping systems, extending piping as needed to connect fixtures and plumbing  

Reviews blueprints, building codes, or specifications to determine work details or procedures. Interprets drawings and specifications to determine layout requirements. Studies building plans and inspect structures to assess material and equipment needs, to establish the sequence of pipe installations, and to plan installation around obstructions such as electrical wiring. 

Fills pipes or plumbing fixtures with water or air and observe pressure gauges to detect and locate leaks 

Directs helpers engaged in pipe cutting, preassembly, or installation of plumbing systems or components 

Ensures company property, vehicles, and tools are being used, maintained and properly accounted for 

Maintains current plumbing and/or gas license in accordance with governmental regulations 

Following standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed 

Represents the company professionally, honestly, and ethically in all business matters and activities 

Performs similar/other duties as needed or assigned 



High school diploma or equivalent with on-the-job and formal classroom training in plumbing work in construction, maintenance, commercial, and residential environments 

Seven years’ experience in plumbing repair, maintenance, and installation in addition to on-the-job training 

Plumbing and/or gas license as required by local, state, provincial, or national governmental regulations 

EPA and safety certifications required 

Current knowledge of and continuing education in national, state, and local plumbing code regulations 

Proficient mechanical aptitude and the ability to operate all necessary tools and equipment to perform various plumbing projects 

Knowledge of machines and tools used in the construction or repair of houses, buildings and other structures.  This knowledge includes the machine and tools design, uses, repairs, and maintenance. 

Working proficiency in basic mathematics and metric and standard measurements 

Proficient at reading wiring diagrams and troubleshooting problems with plumbing systems and equipment 

Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns 

Effective and efficient time-management and organizational skills 

Must be willing to train new plumbers in technical skills and company procedures 

Valid driver’s license with acceptable driving record 

Available to work flexible hours and on-call shifts as needed 

Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces.  Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl. 

Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas 

Ability to safely climb 300lb load capacity rated ladders 

Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception   

Ability to lift up to 100 pounds with assistance and ability to lift and carry items weighing up to 50 pounds 

 The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

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Company info

Steel City Heating & Air Incorporated

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