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Job Details

Manager - Business Intelligence

Company name
W.W. Grainger, Inc

Lake Forest, IL

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Grainger is a global leading broad line supplier of facilities maintenance products serving businesses and institutions. Our 18,000 employees are driven to serve customers and the community in exceptional ways focusing on delivering the highest level of service. The Grainger team works closely with customers to better understand their challenges and provide cost-saving solutions. Grainger's employees serve customers more than 115,000 times every day through multiple channels.  As part of a high-performing team, you’ll be able to develop your talents, and make a difference. Grainger is a Fortune 500 company and a perennial member of Fortune magazine's Most Admired Companies list. The Reporting & Analytics team oversees the creation, production, and management of key metrics, dashboards, databases, and tools used to make business decisions.  Our primary focus is on Global Product Management financial results, portfolio analysis, and operational performance.  The team also highlights performance across various segments such as products, suppliers, categories, business units, and geographies.  In addition, the group actively coaches business partners across North America on analysis techniques and data availability. Primary FunctionLead the assessment and analysis of all business intelligence affecting Grainger Global Product Management including key performance, operational and emerging business metrics and trends.  Develop and continuously improve tools that: facilitate performance tracking and analysis, support and improve decision-making, and drive operational improvements and efficiencies.  Provide leadership within Global Product Management by working closely with leaders to interpret key performance metrics and trends and identify business opportunities and improvements. Principal Duties & Responsibilities
Leading and supporting a team of Reporting Analysts and Sr. Analysts responsible for report execution and application management. 
Developing team members through meaningful coaching and mentoring.
Oversee development and production business unit reporting, metrics and analysis according to deadlines and service agreements.
Continuously improve reporting and metrics for operations to drive efficiency, effectiveness and financial improvements.
Lead the measurement and analysis of results in order to identify root causes, key trends and business opportunities and develop action plans for improving results.
Facilitating the evolution of report commentary to generate additional value through business insight.
Coordinating the resolution of data availability/quality issues across Enterprise Systems and affected operational teams.
Educating our audiences about department tools, data structures, policies, metrics, and trends.
Installing our brand of tools and applications across all functional areas and countries we support.
Driving a culture in which the effectiveness and efficiency of our tools is constantly improving
Partnering with key resources to ensure that our source data is accurate, complete, and consistent.
Conducting ad hoc analysis to understand root cause of various challenges and issues faced.

Anticipate and evaluate business requirements, trends, and variances.  Understand critical operational issues and needs, and provide perspective, reporting and analysis to drive improvements.
Facilitate and educate on the appropriate use and interpretation of the measurements to achieve desired outcomes.  Communicate key trends and implications and identify areas to improve operational and financial results.
Develop ad-hoc reporting and analysis to meet business requirements.
Must have a strong knowledge of the business and business processes to be able to link customer needs and behaviors to metrics and results.
Must be able to multi-task on a wide variety of complex issues simultaneously
 Preferred Education & Experience
Bachelor degree in Business, Statistics, Economics, Information Systems, or related fields.
Experience in analysis of big data with an emphasis in Product Management, Master Data and Operations.
Experience working with product management operations, data analytics, and information technology.
Working knowledge of SAP, Business Objects, SPSS, VBA, and/or Teradata.
Proficiency in Microsoft Office functionality, especially Excel and Access.
Capable of building strong partnerships across functional areas in multiple countries.
Able collaborator with multiple levels of leadership, business users, technical personnel, and direct reports.
Strong verbal and written communication skills.
Mature and professional demeanor appropriate for interaction with internal stakeholders.
 Grainger is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status

Company info

W.W. Grainger, Inc
Website :

Company Profile
Grainger’s mission is to help professionals keep their operations running and their people safe while providing an environment where hard-working and talented team members thrive. Every day our 23,700 team members get it done for our customers, suppliers and communities. Their global spirit of service fuels the company’s commitment to making a positive difference everywhere we operate

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