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Job Details

Body Shop Estimator

Company name
Park Place Dealerships

Location
Grapevine, TX

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Profile

PURPOSE OF POSITION

The purpose of the Estimator position is to ensure an extraordinary client experience while creating client advocates. To act as a liaison between the client and the body shop and to estimate the cost of repairing clients damaged vehicle.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

Greets clients and educate them on the repair process

Examines damaged vehicles for dents, scratches, broken glass, and other damage requiring repair, replacement, or repainting, for related and unrelated accident damage

Examines interior for evidence of fire, water, or other damage

Determines feasibility of repair or replacement of parts, such as bumpers, fenders, and doors

Estimates cost of mechanical, electrical, or other repairs

Computes cost of replacement parts and labor to restore vehicle to condition specified by client

Prepares and explains itemized estimate to clients

Prepares a work order for each vehicle

Obtains required signatures and authorizations for repairs

Negotiates with the insurance company on repair claim costs

Schedules and coordinates repairs with technicians

Notifies the client when repairs are completed and the vehicle is ready for delivery

Keeps clients informed of progress every other day

Orders parts on repairs, in cooperation with technicians

Reviews supplemental damage with technicians and insurance adjusters

Oversees vehicle repair throughout the repair process

Keeps clients informed of repair status with updates given at client’s request

Quality inspects the vehicle following repairs to verify that repairs have been done properly

Handles telephone calls regarding vehicle status

Updates Body Shop Manager daily on car status

Allocates the work to the body and paint techs on a fair basis and in such a manner to ensure a smooth flow of work to each technician

Knows and understands the Client Concern Resolution (CCR) process, and use the program to achieve client satisfaction

Knows and understands the Park Place Privacy and Information Security Policies, and adhere to the requirements

Attends weekly department meetings

Requirements

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job requires people skills and a genuine desire to service the client. A positive attitude and willingness to be a team member are essential to this position.

EDUCATION and/or EXPERIENCE

Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS (Including Driver's License)

Operator's Driver's License (must be insurable)

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

OTHER

Results-Oriented

Decision Making

Organizational Skills

Teamwork

Interpersonal Skills and Relationship Building

Flexibility

Stress Tolerance

Responsive and Proactive

Accountability

Park Place Dealerships and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicants race, color, religion, sex, gender, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. Park Place Dealerships will provide reasonable accommodations to allow an applicant to participate in the hiring process e.g., accommodations for a test or job interview if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic information, veteran status, disability, or any other status protected by federal or state law.

Company info

Park Place Dealerships
Website : http://www.parkplacetexas.com

Company Profile
Excellence is hundreds of small things done right." - Ken Schnitzer, Chairman & CEO From the debut of the first dealership in 1987, Park Place has quickly grown into a world-class purveyor of luxury automobiles throughout Dallas-Fort Worth. And while each of our dealerships is unique in its offerings, they all share a common bond: Excellence.

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