Custom Computer Specialists, Inc.
Staten Island, NY, United States
Custom Computer Specialists, Inc. is one of the largest Technical Consultants on Long Island, celebrating over 40 years in business! We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast. Our focus is simple...our goal is to make technology easy and to help our clients use it as effectively as possible.
Temporary IT Deployment Technician - Staten Island
Short-term placement to replace computers in a fast-paced healthcare environment. The Deployment Technician provides removal of old workstations and setup of new workstations, monitors, scanners and printers. Experience with Windows 10, Active Directory integration, driver installations, drive mappings and printer installations required. The Deployment Technician may also be responsible for post-installation support.
Transport, unbox and install new hardware, including desktops, laptops, monitors, scanners, printers local/network
Remove old hardware and record model, serial number and MAC Address
Configure new hardware to domain, backup and restore data from old computer to new computer
Configure drive mappings and printer mappings, install drivers and configure local printers, scanners and other peripherals
Quickly diagnose problems and coach end-users through opening applications and shortcuts
Demonstrate excellent customer service skills and a genuine desire to help end-users
Work well with others in a team environment.
Document and escalate incidents to supervisor when necessary.
Experience in Windows 7/10 operating system
Working knowledge of Active Directory
Familiarity with drive mappings/printer mappings
Ability to install, upgrade and troubleshoot computers, monitors, and printers
Ability to troubleshoot network connection issues – both wired and wireless
Strong customer service skills
Excellent documentation and organizational skills
Strong troubleshooting and problem-solving skills
Must be self-motivated and have ability to work independently
Desire to learn new technologies
1-2 years of experience in end-user support
Must be able to transport a limited number of computer devices to sites daily
Must have a valid driver’s license
Must be able to lift up to 50 lbs
Must be able to plug and unplug devices under desks and around furniture
Flu vaccination required
Microsoft Active Directory and Windows domain networks
MS Office 2013, 2016, Office 365 including Excel, Word, PowerPoint, and Microsoft Outlook/Exchange, Teams
Wired / Wireless
Citrix / VPN
Thorough understanding of TCPIP in relevance of connectivity
Microsoft Certified Professional or A certification preferred
High School Diploma or equivalent required. Associates degree and / or work towards a Bachelor’s degree in Information Technology or related field is highly desired
Custom Computer Specialists Offers:
Comprehensive benefits including:
Medical and dental plans
Company Paid Vision and Short and long term disability plans
Flexible spending programs including Healthcare, Dependent Care, Transit and Parking
401K with employer match
Onsite Fitness Center (or gym membership reimbursement for client or satellite based employees)
Company paid life Insurance
Paid holidays and vacation
Technical certification gift card rewards program
Come experience our unique culture and see how our “right people, right results” philosophy has led to our outstanding success! We are great place to start your IT career!
Custom Computer Specialists is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.
Custom Computer Specialists, Inc.
Website : http://www.customonline.com