Job Details

Temporary Deployment Technician

Company name
Custom Computer Specialists, Inc.

Location
Staten Island, NY, United States

Employment Type
Full-Time

Industry
Bluecollar, It

Posted on
Feb 13,2020

Valid Through
May 28,2020

Profile

Custom Computer Specialists, Inc. is one of the largest Technical Consultants on Long Island, celebrating over 40 years in business! We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast. Our focus is simple...our goal is to make technology easy and to help our clients use it as effectively as possible.

Temporary IT Deployment Technician - Staten Island

Short-term placement to replace computers in a fast-paced healthcare environment. The Deployment Technician provides removal of old workstations and setup of new workstations, monitors, scanners and printers. Experience with Windows 10, Active Directory integration, driver installations, drive mappings and printer installations required. The Deployment Technician may also be responsible for post-installation support.

Job Responsibilities:

Transport, unbox and install new hardware, including desktops, laptops, monitors, scanners, printers local/network

Remove old hardware and record model, serial number and MAC Address

Configure new hardware to domain, backup and restore data from old computer to new computer

Configure drive mappings and printer mappings, install drivers and configure local printers, scanners and other peripherals

Quickly diagnose problems and coach end-users through opening applications and shortcuts

Demonstrate excellent customer service skills and a genuine desire to help end-users

Work well with others in a team environment.

Document and escalate incidents to supervisor when necessary.

Qualifications:

Experience in Windows 7/10 operating system

Working knowledge of Active Directory

Familiarity with drive mappings/printer mappings

Ability to install, upgrade and troubleshoot computers, monitors, and printers

Ability to troubleshoot network connection issues – both wired and wireless

Strong customer service skills

Excellent documentation and organizational skills

Strong troubleshooting and problem-solving skills

Must be self-motivated and have ability to work independently

Desire to learn new technologies

1-2 years of experience in end-user support

Must be able to transport a limited number of computer devices to sites daily

Must have a valid driver’s license

Must be able to lift up to 50 lbs

Must be able to plug and unplug devices under desks and around furniture

Flu vaccination required

Relevant Technologies:

Microsoft Active Directory and Windows domain networks

MS Office 2013, 2016, Office 365 including Excel, Word, PowerPoint, and Microsoft Outlook/Exchange, Teams

Wired / Wireless

Citrix / VPN

Sophos Encryption

Thorough understanding of TCPIP in relevance of connectivity

Education:

Microsoft Certified Professional or A certification preferred

High School Diploma or equivalent required. Associates degree and / or work towards a Bachelor’s degree in Information Technology or related field is highly desired

Custom Computer Specialists Offers:

Competitive salaries

Comprehensive benefits including:

Medical and dental plans

Company Paid Vision and Short and long term disability plans

Flexible spending programs including Healthcare, Dependent Care, Transit and Parking

401K with employer match

Tuition reimbursement

Onsite Fitness Center (or gym membership reimbursement for client or satellite based employees)

Company paid life Insurance

Paid holidays and vacation

Technical certification gift card rewards program

Come experience our unique culture and see how our “right people, right results” philosophy has led to our outstanding success! We are great place to start your IT career!

EEO Statement:

Custom Computer Specialists is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.

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Company info

Custom Computer Specialists, Inc.
Website : http://www.customonline.com

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