Event Concierge

Profile

Event Concierge','SAN030121','!*!At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.  The Event Concierge is the liaison between the Event Sales and/or Event Planning Manager and the on-site meeting contact.  This position is highly visible and the central point for handling and addressing special needs or requests.  It requires detailed knowledge of the hotel meeting facilities, group dynamics, and event details. 

 

The Event Concierge position was created to not only meet, but exceed the expectations of event planners and guests. This position is a proactive, empowered problem solver who provides meeting and event planners with seamless, on-site support.

The Event Concierge acts as a liaison between the event managers and meeting & event planners during the event phase of the meeting or special event. This position is a highly visible representative of the hotel who is aimed towards addressing guest needs, anticipation and resolution of potential problems.

They work closely with every department in the hotel to ensure each event is successful.

The Event Concierge will act as an extension of different departments often assisting in Events Services, Event Set Up, Outlets, Engineering and Front Office.

This position demonstrates highest favorable impact as a liaison between the Event Managers and the primary customer to insure the successful transition from planning phase to event phase satisfaction.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

 

 

Refined verbal and written communication skills

Proficient knowledge of computer applications to include Microsoft Office, Word, PowerPoint, Excel and Publisher

3-5 years of proven customer service experience

Detail oriented

A true desire to satisfy the needs of others in a fast paced environment.

','US-NM-Santa Ana Pueblo','','Hyatt Regency Tamaya Resort and Spa','','Hourly','US Dollar (USD)','Hourly/Entry Level Employee','Full-time','Catering/Event Planning','Event Concierge

Company info

Hyatt Hotels Corporation.
Website : http://www.hyatt.com