Senior Technology Leader Quality Assurance

Profile

Description

CenterWell Pharmacy is seeking a Senior Technology Leadership Professional who is self-motivated, tech savvy, curious and loves the challenge of solving problems that improve people's lives. You'll collaborate with a fun and close-knit agile teams to architect, implement, test, and continuously deliver new features and products to our customers.

In this role you will drive technology modernization of CenterWell Pharmacy and provide leadership to the team leveraging SAFe Agile framework to solve business problems.

The right candidate will enjoy fast moving pace while keeping high attention to detail. This organization values initiative, curiosity and collaboration to help take our services and applications to the next level.

If you have a desire to make a difference and have a 'real' impact, we want to talk to you!

The Senior Technology Leadership Professional is responsible for all aspects of software or hardware product delivery and performance. The Senior Technology Leadership Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Responsibilities

The Senior Technology Leadership Professional works with design engineering and test team to drive products from design completion to volume production release. Performs various engineering tests to verify and validate product designs. Supports product evaluation and qualification on leading edge technology components. Ensures that production schedules are followed and product(s) meet specifications and quality requirements. Interacts with product engineering, quality, manufacturing and marketing teams to analyze and provide technical support to help resolve customers' product related problems/issues. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Acts as a liaison and collaborates with the business and functional stakeholders to execute strategic business priorities.

Advances new ways of working (agile transformation) by following SAFE Agile practices, partners with business owners, product owners, enterprise leads and cross functional value stream teams to produce high customer value and satisfaction at high speed.

Embraces modern engineering practices to provide highly resilient, integrated world class technology solutions.

Responsible for high application availability, meaningful reduction of impacted user minutes (IUM) and ensures customer get reliable, secure, and performant experience.

Communicates effectively to the leadership team on technology roadmap, status, risk mitigation plan and clearly explains complex ideas and technologies to non-technical audiences.

Successful experience leading complex technology projects producing metrics, measurements, trend reports and KPIs that meets department and enterprise goals.

Partners with product engineering, enterprise, quality, and marketing teams to analyze and help resolve customers' product related problems/issues.

Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action.

Must be passionate about contributing to an organization focused on continuously improving customer experiences and embracing change.

Required Qualifications

4 or more years of project leadership experience

8 or more years technical experience

Experience working with software engineers in the development of applications and Humana's software development processes.

Ability to build strong partnership and has proven track record of collaboration across business and functional stakeholders.

Result oriented with solid understanding of operations, technology, communications and processes to deliver technology roadmap initiatives.

Responsive and ability to operate effectively in a highly matrixed environment.

Must be passionate about contributing to an organization focused on continuously improving consumer experiences.

Preferred Qualifications

MBA or other Advanced Degree

Demonstrated ability running large scale modernization programs

Experience with technology solutions assessments and/or strategy planning oversight

Possess a solid understanding of operations, technology, communications and processes

Cloud certification

Agile certification

Additional Information

Work at Home Guidance

To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

Satellite, cellular and microwave connection can be used only if approved by leadership

Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

#LI - Remote

This is a remote position

Scheduled Weekly Hours

40

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

Company info

Humana Inc.
Website : http://www.humana.com