Store Seasonal Employee - OSLGPT

Profile

Date posted

11/29/2019

Location

Fort Walton Beach, Florida

Location Name

Fort Walton Beach, FL

Address

774 Beal Pkwy Nw

Employment Type I

Full time

Employment Type II

Temporary

Line of Business

Store

Department

LWS_STR_Outside Lawn & Garden

Purpose of Role

All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate, this means:

Being friendly and professional, and responding quickly to customer and associate needs.

Ensuring merchandise is stocked and presented appropriately for customers.

Engaging in safe work practices and encouraging others to do the same.

The Seasonal Associate includes one of the following positions Assembler, Receiver/Stocker, Customer Service Associate (CSA) - Sales Floor, CSA Loader, CSA Front End, typically in a temporary capacity. All employees support Lowe’s mission by providing excellent customer service through greeting customers, responding to customer inquiries, and assisting them in locating, selecting, demonstrating, preparing, or loading merchandise. Additionally, each role has specific key responsibilities that contribute to Lowe‘s mission to provide quality service and the right products, for example: assembling merchandise (Assembler), distributing and stocking merchandise (Receiver/Stocker), loading merchandise for customers (CSA Loader), assisting with shopping needs (CSA Sales Floor), and processing sales and returns (CSA Front End). This is not an exhaustive list of duties, and Seasonal Associates may be asked to help with other duties as needed. Individuals applying for Seasonal Associate may be considered for any one of these roles, depending on hiring needs.

Responsibilities

All Seasonal Roles

CSA – Sales Floor

Provides customer service by greeting customers, answering the phone, honoring price guarantee and sharing information related to special order, installation and delivery options.

Promotes and offers customer loyalty and credit programs, extended protection or replacement plans on any qualifying products.

Provides prompt support to all checkout functions, call buttons, departmental pages, or requests for assistance.

Breaks down and appropriately discards cardboard boxes.

Observes and validates items being carried in and out of the store by checking receipts and load tickets.

Down stocks merchandise by looking for empty areas on shelves and replenishing supplies.

Generates leads for Project Specialist Exterior (PSE) programs by actively engaging customers in their project needs.

Prepares merchandise in department of responsibility based on customer requirements/specifications (e.g., tints and mixes paint, cuts and threads pipe, cuts and bundles wood, cuts drywall, cuts blinds).

Uses store systems to prioritize loads, print pricing labels, and to look up items or item numbers for price and inventory information.

Required Education/Experience

Minimum Qualifications:

Assembler & Receiver/Stocker – Ability to read, write, and perform basic arithmetic (addition, subtraction).

CSAs (Loader, Front-End, and Sales Floor) – 6 months of experience using a computer, including: inputting, accessing, modifying, or outputting information AND 6 months of experience using a handheld device (e.g., mobile phone, LRT gun, palm pilot, tablet, iPod) to enter, access, and output information.

Preferred Qualifications:

Assembler & Receiver/Stocker – 3 months of experience operating forklift/power equipment such as lifts, order pickers, and similar equipment.

CSAs (Loader, Front-End, and Sales Floor) – 6 months of retail experience, performing tasks such as: identifying and selling products based on customer needs; explaining warranties, product features, and benefits; assisting customers in locating products; building customer relationships; identifying and resolving customer issues; zone recovery; and housekeeping.

Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Company info

Lowe's.
Website : http://www.lowes.com/