Eagle Creek Software Services, Inc
Minneapolis, MN, United States
Primary Purpose of Position
Timely and accurately invoice all Eagle Creek’s service revenue and related expenses per the terms of each customer’s contract.
Track and manage the company’s service revenue in Eagle Creek’s Time and Expense system by close monitoring of our consultants’ Time worked and their related expenses. When necessary, additional management of Time and Expenses may be required in our customer’s systems. Technology Involvement
Commercial Time and Expense systems—both internal and external
Ad hoc billing systems (custom made)
Internal accounting system Accounting Involvement
Weekly, monthly, per fixed bid or milestone
Account review and reporting for Burn reports
Purchase Order tracking
Work in Process
Contracts including Statements of Work, Purchase Orders and Master Service Agreements Time and Materials
Time and Expense Billable/ Chargeable
Non-billable / Non-chargeable
Posting receivables Position Responsibilities
Review customer contracts for billing procedures.
Provide timely, accurate invoices to customers per contractual terms, invoice formats and delivery requirements.
Set up, use, and maintain vendor access to client systems when necessary for billing. (Examples: FieldGlass, Ariba).
Review internal forms received from project managers and sales for completeness and accuracy.
Maintain accounting procedures and policies related to customer billing requirements.
Create, update and maintain company Statements of Work (SOW) in the internal time and billing system. This includes customer details, assigning resources to SOW’s, Change Orders, etc., all within established deadlines.
Review, report and approve consultant time in preparation of the billing process. (This includes working with Project Managers, Directors and others to verify that time is entered timely, correctly and for the correct SOW).
Process billable and non-billable expense reports for reimbursement to the consultant as well as for billing to the customer.
Manage and organize a large volume of emails for reference in a pertinent fashion.
Maintain expense tracking spreadsheet.
Monitor and follow up on missing consultant timesheets and expense reports.
Maintain burn reports and other tracking reports as necessary (in Excel) in order to provide timely and accurate customer reporting and ad hoc reports as needed.
Maintain effective professional working relationships with all customer contacts, consultants and internal customers.
Guide new consultants through procedures involving the submission of their Time and Expenses. Position Requirements
Preferred: 1-2 years of billing experience (time and expense billing in a service environment) and / or a degree in an accounting related area.
Intermediate Excel competency.
Strong customer service skills including both written and oral communication skills.
Self-motivated to achieve all daily, weekly, and monthly deadlines in order to keep all operations running smoothly.
Familiarity with basic accounting principles with strong attention to detail and strong analytical skills.
Must be able to handle confidential and sensitive information in a professional manner.
Small to Mid-Size Company experience a plus.
Position is located in Eden Prairie, Minnesota
Minneapolis, Minnesota, United States
Eagle Creek Software Services, Inc
Website : http://www.eaglecrk.com/
Eagle Creek is the largest organization in North America dedicated to Oracle/Siebel Customer Relationship Management (CRM) and Oracle Business Intelligence (BI) implementations, upgrades, support and managed services. From its inception, Eagle Creek has built its operational and service delivery models around the optimization of three elements to every client engagement: