Job Details

Public Information Specialist Senior

Company name
Law Department & City Attorney of Austin

$30.14 – $37.68

Austin, TX, United States

Employment Type

Pr, Editing, Writing

Posted on
Nov 22, 2022

Valid Through
Mar 07, 2023

Apply for this job


Minimum Qualifications

Education and/or Equivalent Experience:

Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field plus four (4) years of progressive experience in developing and implementing programs of public information, one (1) of which was in a team leader/coordinator capacity.

Experience may substitute for the education up to the maximum of four (4) years.

Licenses or Certifications:


Notes to Applicants

The Public Information Specialist Senior is part of the Austin Transportation Department’s Public Information team and would serve under the Office of the Director Division. The person in this position is responsible for the following: marketing, public relations, media relations, organizing departmental initiatives, leading social media and general graphic design development, video productions and web content creation.

This person is a critical component of the Transportation team, ensuring internal and external communications are correct, clear, concise and timely. This position requires frequent and ongoing communications with multiple


divisions, other City Departments, as well as agencies outside the City of Austin to support the diverse and complex work of these entities.

Due to the responsibilities related to this position, the top candidate will be subject to a writing assessment.

View a Video about the Austin Transportation Department

by clicking here

Working for the City of Austin provides a number health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. For more information on City of Austin Benefits click here!

Regarding your Application:

A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., “see resume” or “see Linked In Profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary.


This position may require a skills assessment.

Close Job Posting:

Department may close the job posting at any time after 7 days.

90 Day Provision for Additional Vacancy:

This posting may be used to fill other vacancies in other sections within the Division. Decisions on assigned section will be made at the time of hire based on business needs.

Office Location Notes:

Office location is subject to change based on department needs and programs.



Austin Transportation positions are not at 100% remote operation.

Video Conferencing Software Technology:

Austin Transportation Department uses the communication platform Microsoft Teams to conduct virtual interviews.

Pay Range

$30.14 – $37.68


Monday through Friday 8:00 a.m. to 5:00 p.m.

*Hours may vary depending on departmental needs and initiatives.

Job Close Date


Type of Posting



Austin Transportation



Grant Funded or Pooled Position

Not Applicable




901 S. MoPac Expressway, Austin, TX, 78746

Preferred Qualifications

Preferred Experience: 

Professional experience in writing and editing articles, blog posts, press releases, social media posts and newsletters.

Experience implementing content strategies on social media platforms to include analyzing engagement data, identifying trends and planning digital campaigns to build community online.

Experience presenting and communicating in writing and orally to a variety of stakeholders.

Intermediate to advanced proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.

Experience working with media and a background in Communications, Journalism, Public Relations, or a related field.

Experience working under pressure with tight deadlines in a professional setting.

Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

1. Works on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations. Primary responsibility for larger individual projects or act as an account representative for client departments and programs.

2. Develops long-range strategic plans.

3. Writes plans, organizes, directs, coordinates and edits articles for publication in a variety of forms, including electronic publication.

4. Coordinates all aspects of production of marketing materials.

5. Performs media relations duties to include: media buying, news releases, and fielding questions from media.

6. Coordinates public relations duties to include: public and school education, presentations, tours of public facilities, and requests for information from the general public.

7. Designs, researches, writes and edits newsletters and releases for internal or external use.

8. Produces public service announcements and videos for promotional use.


- Supervision and/or Leadership Exercised:

May train and lead others.

Knowledge, Skills and Abilities

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Knowledge of public information, marketing, public relations, media relations programs.

Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions and agencies.

Knowledge of the principles associated with the role of meeting the necessary standards of customer service.

Skill in oral and written communication.

Skill in handling multiple tasks and prioritizing.

Skill in using computers and related software.

Skill in data analysis and problem solving.

Skill in planning and organizing.

Ability to interpret policies and guidelines.

Ability to write articles for publication.

Ability to work with frequent interruptions and changes in priorities.

Ability to lead and train others.

Ability to establish and maintain good working relationships with other City employees and the public.

Criminal Background Investigation

This position does not require a Criminal Background Investigation


City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or


(512) 974-2445.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s



Related Complex, or


status; nor will the City discriminate against individuals who are perceived to be at risk of


infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within

the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Company info

Law Department & City Attorney of Austin
Website :

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