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Sr. Manager IT Engineer

Company name
Express Scripts Holding Company

Franklin Lakes, NJ

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Sr. Manager, IT Engineer

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Express Scripts


Franklin Lakes


New Jersey (NJ)

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Job Description Summary

Sr Manager: - The Sr Manager develops vision, strategy, and implementation plans focused on evolving and improving quality, reliability, and value of IT systems. With a proven track record of building high performing teams, leading transformational change, and driving to decisions, the Sr Manager is well-positioned to successfully develop and execute strategic roadmaps. The successful candidate is a highly adaptable, experienced, respected, culturally-aligned people leader who comes from a technical background and maintains deep subject matter expertise and domain knowledge with regard to the industry directions, the state of the art/practice, enterprise logging and synthetic monitoring tools, and key lines of business applications. The Sr Manager will ensure operational excellence within the team, optimize current-generation tools, and transform the enterprise logging and synthetic monitoring experience as we migrate to next-generation tools while in parallel positively influencing culture, organization context, and systems design. They will also implement value realization measures that assure progress on strategy/roadmap, customer satisfaction and compliance.


Collaborates with senior leaders to develop and socialize strategic intent, desired outcomes, and value proposition

Provides direction and manages mid-level professional employees, high-level non-exempts, and/or supervisors; may manage technical/business support or production/operation staff

Is accountable for the performance and results of a team within own discipline or function

Maintains financial metrics of budget, forecast, and burn-rate

Maintains team performance/value metrics

Engages in structured and ad-hoc communication

Positively influences culture

Provides coaching and mentoring to other employees

Adapts departmental plans and priorities to address resources and operational changes

Interprets and executes policies and procedures that typically affect subordinate organizational units

Maintains compliance with corporate code of conduct, compliance, and risk management policies


BA/BS degree (or equivalent experience) and 10 years relevant experience or MA/MS and 6-8 years of experience

10 years of experience in Monitoring, System Administration, Networking, Enterprise Logging or similar technology Experience in a large and heterogeneous environment

Familiarity with health care or PBM industry very helpful

Willingness to work a flexible schedule to accommodate initiative deadlines

Demonstrated track record of success in building high performing teams, leading transformation change initiatives, prioritizing work, and delivering measurable value

Working knowledge of Agile methods, and practical experience in an Agile shop is a benefit

Demonstrated ability to develop customized solutions that meet business requirements

Advanced problem solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions

Strong emotional resiliency and ability to adapt and respond to rapidly changing business circumstances

Hyper focused on quality and customer satisfaction

Strong executive presence, excellent oral and written communication skills

Strong business acumen and working knowledge of forecasting, budgeting, and other financial management

Strong working knowledge of Enterprise Logging tools splunk and ELK

Strong working knowledge of Synthetic Monitoring Tools (Dynatrace) and their capabilities

Working knowledge of monitoring capabilities at all levels including asset, utility, application, and business insight

Strong working knowledge of Event Management

Working knowledge of time series data analytics

Familiarity with integration of Enterprise Logging, Monitoring Systems, Configuration Management Systems, and IT Service Management Platforms

Working knowledge of security and security concepts, firewalls and anti-virus

Working knowledge of standard industry web servers (Apache, IIS, etc.), java containers (JBoss, MuleSoft, Websphere, Weblogic, Tomcat, etc.)

Working knowledge of database monitoring techniques (DB2, Microsoft SQL Server, and Oracle)

Working knowledge of security architectures, HTTP/HTTPS, SSL, LDAP, HTML, Web Servers: Apache, IIS

Working knowledge of application platforms (IBM WebSphere, Mulesoft, Tomcat, .NET, and Cloud Foundry)

Prior experience with cloud-based platforms and cloud-native application architectures is preferred

Working knowledge of networking: TCP/IP, and familiarity with firewalls, hubs, routers, switches, DNS, gateways, load balancing and basic network analysis/troubleshooting

Working knowledge of various scripting languages such as PowerShell/PERL/PHP/HTML/XML/SOAP/REST/JavaScript/AutoHotKey/Selenium Web Driver

Working knowledge of monitoring-related network and systems management protocols such as HTTP/HTTPS, SNMP, RDP, SSH, LDAP, WMI, IMAP/POP, ICMP, FTP, TELNET, SMTP, DNS, etc. and how to monitor their health and efficiency

Foundational knowledge and experience with VMware/ESX, VMS and physical hardware

Familiarity with key servers/encryption, PKI/certificates, JAVA, APIs, and browsers

Exposure to architectural concepts such as SOA, ITIL, SOFEA, etc


Do you enjoy making things work seamlessly and figuring out ways to improve functionality? Do you have a knack for automating processes? Be a part of our team that focuses on reliability and keeping our systems running. From data centers to servers, this talent is relied on to create and maintain critical platforms for the organization. If this is your skill set and you want to be at the center of work that impacts 83 million Americans, explore our opportunities.


Advance your career with the company that makes it easier for people to choose better health.

Express Scripts is a leading healthcare company serving tens of millions of consumers. We are looking for individuals who are passionate, creative and committed to creating systems and service solutions that promote better health outcomes. Join the company that Fortune magazine ranked as one of the Most Admired Companies in the pharmacy category. Then, use your intelligence, creativity, integrity and hard work to help us enhance our products and services. We offer a highly competitive base salary and a comprehensive benefits program, including medical, prescription drug, dental, vision, 401(k) with company match, life insurance, paid time off, tuition assistance and an employee stock purchase plan.

Express Scripts is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. Applicants must be able to pass a drug test and background investigation. Express Scripts is a VEVRAA Federal Contractor.


Company info

Express Scripts Holding Company
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Company Profile
Abbott Diabetes Care communicated a recall of certain FreeStyle® strips used in the FreeStyle® Blood Glucose Meter built into the OmniPod Personal Diabetes Manager (PDM). They have also recalled the FreeStyle Flash® Meter and FreeStyle® Classic meters. Both recalls are being issued because glucose level readings using these products may provide erroneously low results which if not recognized may pose significant risks to your health.

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